Administrative Associate-Labor and Delivery Unit

City/State

Norfolk, VA

Work Shift

Rotating

Overview:

Sentara Health is currently hiring an Administrative Associate for the Labor and Delivery Unit at Sentara Leigh Hospital in Norfolk, Virginia. 

Hours/Shift: Part-Time, Rotating shifts (24 hours per week)

The Administrative Associate is responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.

This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

This position's primary duties in the labor and delivery unit include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. You will register all newborns along with submitting appropriate documentation for birth certification. Looking for an individual that not only has excellent customer service skills but also has compassion, positivity, can multi-task, and is team oriented.  

Education

• High School Diploma or Equivalent Required.

  

Experience

• 1 year Healthcare experience required.

Keywords: Administrative Associate, Customer Service, Patient Registration, Data Entry, Labor and Delivery, Front Desk, First Point of Contact, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical

.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. The base pay rate for Full Time employment is:$15.75 - $20.46

Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Leigh Hospital, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region’s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won’t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.