Director IS Applications - VAST Supply Chain

Calling all Esteemed Leaders! Are you an enterprise applications leader who thrives at the intersection of strategy, operational excellence, and large‑scale business transformation? Do you excel at building high‑performing teams, strengthening vendor partnerships, and delivering secure, reliable, scalable application services that enable enterprise finance and operations? If so, this Director, IS Applications opportunity may be an excellent fit. This position can be based in Renton WA, Redmond WA, Portland OR or Irvine CA.  

The Role: 

The Director, IS Applications provides excellence in enterprise application planning, implementation, and support for Providence St. Joseph Health (PSJH) and affiliated organizations. Core responsibilities include strategy development and deployment, resource planning and utilization, management of operational support initiatives, vendor management, application design reviews, implementation management, and administrative support of IS application solutions.

This role supports functional business partners and executives by identifying and assessing technical roadmaps and requirements, sponsoring implementation activities, ensuring production support of assigned applications, maximizing application usefulness, and effectively managing vendor relationships.

The Director leads, mentors, and develops managers and staff, collaborating closely with executives and leaders across the system. The role also creates and executes strategic plans for complex business and IS operations and helps standardize complex and disparate processes across the application lifecycle (design, deployment, support, and lifecycle management). Possible travel may be required up to 10%.

What You'll Do:

Strategic Leadership

• Maintain relationships with key business partners and senior IT leaders to leverage best practices and evaluate emerging application technologies.
• Direct the adoption process for introducing and implementing new services, technologies, and/or applications into Information Services.
• Implement service delivery models that define, deliver, and continuously improve core application services for the enterprise and its customers.
• Partner with IS Strategy and Business Development leaders to ensure adherence to standards and evaluate application effectiveness.
• Participate in development of the overall IS strategic plan by identifying application strategies and projects that support business needs.
• Manage customer expectations and ensure measurable outcomes are defined and reported for strategies and projects.
• Partner with stakeholders to implement application services that are effective, user friendly, and accurate.

Management & Team Leadership

• Develop and negotiate preferred IT vendor contracts and manage key vendor relationships.
• Ensure application performance and evaluate services using defined KPIs.
• Oversee budgeting and expenditures for applications, staff, and services within scope.
• Assist in development of and monitor compliance with policies and procedures impacting Application Services across PSJH.
• Attract, hire, train, motivate, retain, and develop a high performing applications organization.
• Design, implement, maintain, and operate SLAs/OLAs and associated KPIs.
• Build consensus across multidisciplinary teams and manage shifting priorities with strong organizational discipline.

Operational Excellence & Reliability

• Develop application budgets and expenditures in partnership with other leaders and the PMO.
• Escalate critical issues, problems, or delays in production or projects that impact customers.
• Optimize processes and lead initiatives that improve service delivery, increase value, and promote customer service.
• Maintain delivery of secure, reliable, scalable applications and processes supporting PSJH growth and financial objectives.
• Partner with the busine