Sales Manager, SMB, Rentals

About the team

This is a great opportunity to join an innovative company at a time of amazing growth. We are a team of high-energy individuals committed to helping Zillow Group users make smarter decisions about buying, renting, owning and selling homes. Specifically, the multifamily Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home.

About the role

The Rentals business operates in a very collaborative environment, working together to provide the best client experience in the industry. At all levels, we work hard, roll up our sleeves, dig in, and get work done. We are looking for a Sales Manager who can help us exponentially grow the Rentals marketplace. This role is responsible for the overall performance of a dynamic sales team working with SMB partners, focused on growth and retention. A key focus will be on coaching a team to high sales productivity while fostering deep, meaningful, and long-term client partnerships. 

Key activities will include:

• Own, develop, and lead all aspects of a regional sales team, including strategy, personnel development, client relationships, sales production, reporting, etc

• Focus on implementation of consistent and high-quality sales output; excited to get into the details, roll up sleeves, and push improvement through ongoing iteration

• Monitor and continuously improve metrics focused on revenue, sales velocity and closing ratios

• Facilitate process standardization, including but not limited to activity metrics, sales process, and operational cadence

• Improve retention and client loyalty through consistent, thoughtful and data-driven coaching 

• Excellent at leading teams through change in a hyper-growth environment. Grow and develop a sales culture with a focus towards a growth mindset

• Obsessed toward our sales team’s employee satisfaction, leads a team passionate about positivity and continual improvement, is not afraid to set big goals and has the leadership skills to align focus to achieve them

• Ability to create and foster a dynamic and growth oriented team environment virtually or in-person

• Be an effective partner with other internal teams such as billing, operations, finance, product, marketing and more

• Effectively communicates ZG Rental’s value proposition through presentations, industry events, executive meetings, and sales proposals to upscale the team, meetings and opportunities

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $100,900.00 - $161,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $95,900.00 - $153,100.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

• 2+ years sales leadership experience, including implementation and ongoing management of goal setting, accountability metrics, and pipeline management

• Consistent track record in meeting and exceeding sales goals 

• Ability to lead through ambiguity and in an ever-evolving, fast-paced environment 

• Excel at coaching sales teams on handling a complex sales process that may include multiple decision makers and influencers 

• Strong presentation skills, influencing multiple levels within an organization, including at the C-level with outstanding communication skills, both oral and written

• Strong working knowledge of CRM software – preferably Salesforce

• Available to travel multiple times throughout