Coordinator - Financial Aid Office

Job Title

Coordinator - Financial Aid Office

Department

Financial Aid and Scholarships

Salary

$46,448 - $57,520; commensurate with experience

Job Summary/Basic Function

• Oversee and award Non-Traditional HOPE Scholarships to qualified students
• Provide technical support for Tennessee Educational Lottery Scholarships (TELS) and other scholarship programs
• As needed, work with the Financial Aid Coordinator who manages the TELS Program by assisting with the awarding of Tennessee Educational Lottery Scholarships (TELS) to qualified students
• Process miscellaneous state scholarships & award to qualified students
• Resolve overawards, provide expert guidance to the MT One Stop, and assist with coverage of the MT OneStop as needed

Required Education

• Bachelor’s degree in counseling, education, business administration or a closely related area

Note: A High School Diploma or High School Equivalency (HSE) and 5 years directly related work experience may be considered in lieu of the Bachelor's degree

Required Related Experience

• One (1) year of scholarship or financial aid experience or (2) two years of progressive experience in a customer service environment.

Desirable Related Experience

• Prior experience in processing institutional / state scholarship programs and working knowledge of Banner preferred.
• Experience working with Banner software and Tennessee Mod 35
• Experience working within the TSAC FAST database
• Experience writing SQL scripts / Argos Reports

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:  

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Click here for additional information. 

 

MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424.

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.

Application Review Date: April 24, 2025