Production and Finance Operations Lead PL

, Poland

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

July 10, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

Salary Range:

zł144,000.00 - zł216,000.00

Role Context 

A critical operational role within Mobility Marketing in Poland, responsible for ensuring efficient production delivery, strong financial governance and continuous improvement of marketing operations across fuels, EV and Shell Café channels. This role enables marketing and customer value teams to deliver campaigns effectively across a complex retail network. 

We are working in highly competitive environment. Resilience to stress, positive attitude as well as willingness to learn and develop are essential. So is the passion for service stations and mobility CVPs! 

 

Purpose 

Ensure effective delivery of marketing production and financial operations, enabling campaigns to be delivered on time, within budget and to required standards while maximising efficiency and value of marketing investment. 

Key Accountabilities 

• Own and coordinate production delivery across physical and digital marketing assets  

• Ensure campaigns are delivered in full, on time and to quality standards 

• Driving financial governance and budget management for marketing activities across Fuel, Loyalty, EV, B2B and NFR, leveraging GSAP and HIVE 9 systems and leading LE forecasting 

• Drive operational excellence, standardisation and continuous improvement 

• Support digitalisation of marketing execution across retail network 

• Enable marketing and customer value teams through efficient operational processes 

• Contract Management (Owner - e-service, Altavia, creative agencies, SEM agency 121) - managing contract creation, execution and analysis to maximize operational and financial performance at an organization, all while reducing financial risk.  

• Management of social media channels (FB, Instagram, TikTok etc) activities (via agency and in-house execution) 

 

Production & Channel Operations 

• Plan and coordinate production of marketing materials across channels (customer journey – site planogram (both for MBA and DO), BTL, ATL, POS, digital, retail media) incl. loyalty and CRM promo campaigns 

• Manage end-to-end production workflow with agencies and suppliers 

• Drive efficiency and quality improvements in production processes 

• Support sustainable production practices where applicable 

• Site staff and internal engagement, local contests – T&C, mechanisms ser with Operational Team i.e. WorkJam, newsletters etc 

Finance Operations & Governance 

• Manage marketing-related financial processes including purchase orders and budget tracking 

• Ensure compliance with internal financial procedures and governance requirements 

• Support monthly reconciliation, accruals and variance management 

• Provide transparency and reporting on marketing spend 

• Support budget planning and forecasting processes 

• Payment & terminals coordination: E-Service, SmartPay, GCC: ODE, Member Benefit, Digital stamps etc 

Supplier & Contract Management 

Manage relationships with agencies and production suppliers 

Ensure performance, cost efficiency and compliance with contracts 

Collaborate with Procurement and Finance on supplier optimisation 

Support benchmarking and efficiency initiatives 

Digitalisation & Continuous Improvement 

Support initiatives to digitalise marketing execution and retail network 

Identify opportunities to improve processes through automation and tools 

Contribute to test-and-learn initiatives improving speed and effectiveness 

Drive modernisation of production and operational models 

Cross-functio