Restaurant Manager - Dan Dan Noodle Bar

ESSENTIAL JOB FUNCTIONS:  

• Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. 

• Participates in operation calls and site visits. 

• Ensure outlet meets brand standards. 

• Establishes and administers training programs within the restaurant, including new employee orientation. 

• Interviews and hire team members who demonstrate strong expertise and service to meet the business needs. 

• Establishes and maintains open, collaborative relationships with direct reports and the entire team. Ensure direct reports do the same for their team. 

• Ensures quarterly training programs are established and well run. 

• Fosters team member commitment to providing exceptional service, runs daily pre-shifts and models desired service behaviors in all interactions with guests and team members. Demonstrates and communicates drivers of guest satisfaction; ensures core elements of service strategy are in place to produce the desired results. 

• Directs the development and administration of controls for all front of the house operations of the restaurant in an economical and profitable manner while maintaining established standards. 

• Coaches and supports outlet to effectively manage wages and controllable expenses. Strive to maintain profit margins without compromising guest experience, team member satisfaction or brand. 

• Create, build and maintain high staff engagement and an open door policy within the venue. 

• Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. 

• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. <