Senior Director of Product Management and Development

Employer: EverCommerce Solutions Inc.

Worksite Address: 3601 Walnut Street, Suite 400, Denver, CO 80205

Job Title: Senior Director of Product Management and Development

Salary: $224,058.00/year

Job Duties:

• Manage employees in the strategic planning, development, and success of multiple Cloud-native SaaS architecture and artificial intelligence/machine learning (AI/ML) products development for EverPro.
• Implement product strategies for digital products within home services and healthcare domains, including market analysis, GTM planning & pricing modeling.
• Develop and implement complex pricing strategies like usage-based, tiered, and AI-driven dynamic pricing.
• Manage full product lifecycle, including new (0-1) SaaS products & brands initiative with MVP development for a $40M+ business.
• Lead Product-led Growth (PLG) initiatives & strategies within home services and healthcare domains
• Collaborate with engineering to build and scale cloud-based, multi-tenant SaaS applications across AWS, Azure, and Google Cloud.
• Guide API-first product development & integration with enterprise systems (CRM, ERP, FSM) using REST APIs and API integrator platforms
• Lead productization of AI/ML models, including NLP and predictive analytics.
• Incorporate AI-driven workflow automation and personalization strategies into product          development using large language models (LLMs).
• Establish data-driven experimentation frameworks, A/B tests & competitive analysis.
• Collaborate with business leaders to set up key performance indicators (KPIs) that support governance and use data insights obtained by using R/SQL/Python to help with analysis and product metrics.
• Use key revenue metrics (ARR, CAC, LTV, churn) and track monetization efficiency.
• Guide API and microservices governance & scalable SaaS architecture relying on software development best practices in Python, C# and SQL
• Implement technical governance models and Software product security and performance optimization.to ensure performance optimization and software product security.
• Engage with enterprise clients, partners, and relevant regulatory organizations to align product development with industry standards and customer needs
• Define OKRs and KPIs to measure product success, technical excellence, and business impact.
• This is a fully remote position. Worksites are unanticipated. Work from home benefit available.

Degree Requirement: Master’s degree in Computer Science, Computer Engineering, Machine Learning, Data Science, or a closely related field.

Experience required: Four (4) years of experience as a Product Manager.

Special Requirements:

Four (4) years of experience as a Product Manager must include:

Four (4) years of experience within a high growth SaaS environment; and also

Four (4) years of experience as a Software Engineer. These requirements are concurrent.

Requires demonstrable knowledge and prior experience in:

• Cloud-native SaaS architecture and artificial intelligence/machine learning (AI/ML) product development.
• Management with direct responsibility for supervising employees.

• Building and scaling cloud-based, multi-tenant SaaS applications across AWS, Azure, and Google Cloud. 
• API-first product development & integration with enterprise systems (CRM, ERP, FSM) using REST APIs and API integrator platforms.
• Leading Product-led Growth (PLG) initiatives & strategies.
• Leading productization of AI/ML models, including NLP and predictive analytics.
• Developing and implementing complex pricing models including usage-based, tiered, and AI-driven dynamic pricing.
• SaaS products and brands initiative with MVP development
• Digital products within home services and healthcare domains
• Software development best practices in Python, C#, and SQL.
• Product development using large language models (LLMs).
• Software product security and performance optimization.
• Data insights obtained by using R/SQL/Python to help with analysis and product metrics.
• Key revenue metrics (ARR, CAC, LTV, churn) and track monetization efficiency.

Travel Requirements: Domestic travel required up to 1 time per month and up to 3 days per trip.  This is a fully remote position. Worksites are unanticipated. Work from home benefit available.

To Apply:  Please apply through https://www.evercommerce.com/abo