Business Systems Analyst (BSA) - Contractor

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

 

Job Summary:

Supports warehouse management system within the distribution center. Works with key system users to optimize and improve system performance. Provides expertise in distribution and packaging systems coordinates or leads system change efforts and troubleshoots critical production issues.

 

Solution Definition and Documentation:

 • Collects and documents Users / Business processes and requirements for solutions.

 • Participates / collaborates with the local operations teams to document Functional and Systematic process flows. 

• Evaluates local and global system development proposals and provides analysis to local management on likely impacts.

 • Provide expertise and problem resolution to the functional departments when issues extend outside the knowledge of the functional department Key/Super Users and or local Systems Specialists. 

• Research, communicate and demonstrate “best practice” opportunities for the local/regional organization, allowing key decision makers and local/regional managers the opportunity to leverage “best practice” as a strategic and competitive advantage for the organization.

Project Execution: 

• Leads local projects for software changes and system configuration changes. 

• Deals with project plans and is able to clearly articulate roles, project goals, and timelines for local projects. 

• Adheres to project standards defined by the project manager.

 • Accurately employs corporate methodology and documentation tools. 

• Proactively carries out local project support / administrative functions.

 • Establishes responsible deadlines and personal work plans and manages time effectively. 

• Plans and lead testing, implementation, training, support and documentation activities for local projects.

 • Assists developers – internal and external – through provision of functional specifications and walkthroughs.

 • Provides reporting to local management on project progress and issues 

• Acts as the local systems representative and SME on larger global projects.

 • Facilitates communication, cooperation, and knowledge sharing with the end user community across the regional area and with the other local/regional Business Analysts to ensure a global system. 

• Participates in / supports the implementation of global systems for local sites.

 • Supports testing efforts and test data/results validations for external sites in local systems.

Testing and Validation: 

• Develops Use Cases and Testing/Validation Scenarios as part of Functional Requirements for software or system configuration changes. 

• Prepares detailed testing scripts based on final design documents (Technical Specifications). 

• Accurately and efficiently executes test plans and reports test results 

• Assembles and documents all test / validation results using appropriate company methodology and systems. 

• Understands local / regional regulatory testing requirements.

Data Collection, Analytics and Reporting: 

• Able to capably use available system tools (Business Objects, SQL, RedPrairie/JDA reporting tools) to gather and prepare data for reports and analytical tasks.

 • Designs or prepares reports using approved system tools.

 • Uses prepared data to perform analysis of system behavior and respond to ad-hoc reporting requests.

Operational Production Support: 

• Acts as second tier Production Support for system issues in support of Systems Specialists and Key/Super Users.

 

Knowledge, Skills and Abilities:

Communication

 • Listens to others and accepts input from team members.

• Clearly articulates ideas and thoughts verbally.

 • Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.

Technical Understanding 

• Acts as the local SME in one or more application or functional area/process.