General Manager, Regional

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Hillsboro, NE Shute Rd RS4 

Division: Solutions 
Job Posting Title: General Manager, Regional 
Time Type: Full Time

 

Summary

The Regional General Manager (RGM) is a senior leadership role responsible for the strategic direction, operational performance, compliance, and financial results of multiple operations within a designated region. The RGM serves as a primary interface with key customers for proposal approvals, contract negotiations, and operational decisions. This role champions continuous improvement initiatives, LEAN practices, Six Sigma projects, ISO compliance, and supply chain optimization, while driving growth through new business development and marketing strategies.

The RGM ensures that all regional operations align with the corporate mission, vision, and core values, consistently meeting or exceeding client and company expectations.

Essential Duties and Responsibilities

Strategic & Operational Leadership

• Oversee regional operations to ensure safe, efficient, and profitable management of all sites.
• Develop and implement operational strategies, policies, and systems to improve productivity, quality, and safety.
• Ensure operations meet prescribed service goals, client requirements, and compliance with contracts and agreements.
• Set and monitor performance goals, fostering a culture of continuous improvement across the region.
• Lead LEAN, Six Sigma, and other process improvement initiatives to drive operational excellence.

Customer & Client Management

• Serve as the regional champion for client relationship management, ensuring consistent communication and responsiveness.
• Lead regional business reviews and strategic discussions with clients, vendors, and partners.
• Collaborate with sales and marketing leadership to identify growth opportunities, develop new accounts, and support proposal and rate development.

Financial & Budget Management

• Develop and manage regional operating budgets, ensuring alignment with cost, revenue, and profitability targets.
• Maintain P&L responsibility for the region, implementing financial controls to meet operational and contractual goals.
• Monitor contract pricing across multiple client accounts, ensuring compliance with contractual terms.

People & Team Leadership

• Lead, mentor, and develop site-level managers and operations teams across the region.
• Drive succession planning, talent development, and leadership initiatives within regional operations.
• Communicate corporate mission, vision, and values to motivate and align teams toward achieving operational objectives.

Equipment, Facilities & Technology

• Ensure regional facilities, equipment, and material handling assets meet company standards for safety, maintenance, and efficiency.
• Stay informed on new technologies, software, and automation opportunities to enhance operational performance.

Safety & Compliance

• Promote and enforce a proactive safety culture across all sites, ensuring adherence to OSHA and other federal, state, and local regulations.
• Audit regional operations for compliance with safety, security, and quality standards.
• Maintain ISO and other regulatory certifications across the region as required.

Other Duties

• Willingness to work evenings and weekends as necessary.
• Perform other duties as required to meet regional and corporate objectives.

Supervisory Responsibilities

• Directly manages Operations Managers and oversees site-level leadership teams across multiple locations.

Skills and Competencies

Education and Experience

• High school diploma or GED required; Bachelor’s degree preferred.
• Minimum of 7 years’ experience in logistics, distribution, or supply chain op