Cash Operation Generalist/Senior/Assistant (Vault Operations 1st Shift)

Company

Federal Reserve Bank of Philadelphia

The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

The job description below is a multi-grade job posting. Candidates who have a lower level of experience, education, or qualifications may also be considered.

You will work full-time on site in Philadelphia, PA. Reporting to the Cash Supervisor, you will follow a strict set of defined rules and regulations, to receive, payout, and process currency in a high-volume production environment under general supervision.

We ask that you have comprehensive knowledge of applicable controls and procedures. Cash handling, warehouse, or manufacturing experience is a requirement for this position.

You will communicate daily with team, field engineers, and management daily. We also ask that you have the ability to coach team members and to provide on the job training for less experienced and new employees.

This position is for the 1st shift:

Monday- Friday 7:00 AM – approximately 4:00 PM, flexibility is needed for potential overtime and end of shift settlement.

What You Will Do:

• Ensure that all daily processing activities are accomplished in an accurate, efficient, and detailed manner.
• Ensuring team documents are accurate by reviewing and correcting exceptions.
• Maximizing production of team by ensuring established workflows are followed.
• Maintain processing area organization before and during processing to ensure daily tasks are completed timely.
• Assist team members with work responsibilities as needed.
• Provide guidance to team members on proper procedures and how to address processing challenges that occur.
• Take on lead role within team in identifying and resolving processing and end of day settlement issues as they occur.
• Collaborate with management and field engineers to resolve technical issues as needed.
• Accept and verify deposits of currency and coin from armored carriers.
• Store currency and coin to vaults to await processing.
• Operate high-speed processing equipment.
• Perform internal transfers as needed.
• Fill currency orders for pay-out to designated carriers.
• Perform as a witness for currency destruction.
• Enter data into the automated settlement system for all transactions.
• Provide on the job training for new employees.
• Opening and closing of vault doors.
• Verify contaminated currency for authenticity.
• Destroy contaminated and unfit currency.
• Performing physical inventory of holdings and preparing financial settlements daily.
• Perform end of shift area inspections to ensure all valuables are properly secured.
• Cross train for functions outside of assigned areas.
• Travel to assist other Federal Reserve districts as needed.
• Help with ordering of supplies needed for the operations.
• Perform other related duties as assigned.

What You Have:

Knowledge and Skills:

• Demonstrated coaching and training abilities.
• Demonstrated proficiency in mathematics.
• Possess relevant cash handling experience.
• Experience with FRS valuable handling procedures.
• Communication and critical thinking skills.
• Ability to operate pallet jack and forklift equipment.

Education and Experience:

• High School diploma preferred and/or equivalent work experience.
• Minimum five years' work experience in similar capacity.

Other Requirements:

• Employee is confined to a specific secured work area.
• Employee is accountable for large amounts of currency and coin.
• Extensive periods of standing, lifting, and bending on hard floor surface and walking long distances.
• Wear uniform smock when in secured areas.
• Safety shoes require for specific functions.
• Required to exceed a minimum production standard in assigned division of Cash.
• Will work overtime.

Physical Requirements:

• Ability to lift 5-50 lbs. from ground level up to a height of four feet.
• Ability to work while standing for extended periods of time.
• Ability to load/unload containers for extended periods of time.
• The ability to push/pull containers weighing between five hund