Operations Manager, Field

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

 

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here.

 

Position Summary 

The Operations Manager plays a pivotal role in driving project excellence, team performance, and client satisfaction across Suffolk’s regional operations. This leader ensures operational consistency from project startup through closeout, using data-driven insights to enhance efficiency, mitigate risk, and deliver exceptional results. The Operations Manager partners closely with project teams, department heads, and senior leadership to uphold Suffolk’s standards and strengthen the connection between regional and national operations. 

Responsibilities

• Lead the execution of Suffolk’s operational strategies, ensuring projects align with company standards for safety, quality, and performance. 

• Monitor the health of the regional project schedules, safety performance, and quality control; identify trends, risks, and opportunities for improvement. 

• Partner with VP Operations and Project Leaders to develop action plans that address performance gaps and optimize results. 

• Facilitate schedule reviews with project site Superintendents to identify early and forecast any variance. 

• Provide leadership, advice, and assistance to field staff regarding materials, sequencing, personnel and methods of construction. 

• Work with regional leadership on project staffing to identify efficiencies. 

• Oversee consistent project startup, execution, and closeout practices, including the deployment of standard tools, dashboards, and technology. 

• Support project teams through proactive communication, problem-solving, and leadership engagement. 

• Prepare reports and presentations summarizing key findings, trends, and recommended corrective actions. 

• Cultivate a culture of accountability, collaboration, and continuous improvement across all project teams. 

Qualifications

• Bachelor’s degree in Construction Management, Engineering, or related field. 

• 5+ years of progressive experience in construction operations or project management. 

• Strong understanding of project financials, scheduling, risk management, and operational controls. 

• Proven ability to analyze performance data and develop actionable improvement strategies. 

• Exceptional communication and interpersonal skills; able to influence at all levels. 

• Advanced proficiency