Research Manager, Outcomes Assessment

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Weekly Work Hours

40

Compensation Range

Staff Range N07

Salary Minimum

$75,000.00 Annually

FLSA

United States of America (Exempt)

Position Type

Staff

Job Summary

Responsible for the leadership and management of student outcomes for the organization, performing complex and highly responsible duties to attain organizational and district goals.

Required Knowledge, Skills, and Abilities

• Lead the development of a Dallas College Outcomes Assessment, conducting phases of research related to workforce outcomes for Dallas College students.

• Develop and draft research materials based on student and employer data collected through the Outcomes Assessment polls, interviews, surveys, or other research methods.

• Experience in developing business and operational plans that demonstrates a clear understanding of organizational policies/procedures. 

• Ability to plan and implement projects related to the department’s strategic plan that accomplishes the vision, mission, and goals of the organization. 

• Knowledge and ability to comply with applicable federal, state, and local regulations. 

• Ability to stay up to date with trends and best practices related to area of responsibility.

• Ability to generate various needs assessments to determine the effectiveness of programs or processes that could broaden and/or enhance client service. 

• Ability to adapt to changing conditions, effectively communicate changes, and build commitment to overcome resistance to change. 

• Must have strong leadership qualities and team building skills. 

• Ability to operate independently and employ solid decision-making skills. 

• Demonstrated commitment to high professional ethical standards and a diverse workplace. 

• Able to maintain confidentiality as required.

• Ability to establish and maintain positive working relationships with stakeholders and constituents internal and external to the organization to improve work productivity. 

• Must be able to represent the organization to key stakeholders and business partners. 

• Ability to work with staff and/or clients to assess professional development/business needs; performs gap analysis that build people management skills as well as leadership skills and capabilities.

• Must be able to multitask, have excellent time management skills and the ability to research, review, analyze, and cross-reference complex data. 

• Knowledge and experience in providing oversight of various organizational programs and directing the work of personnel to meet annual, short- and long-range goals. 

• Capable of planning, implementing, executing, and evaluating complex projects and ensuring completion on time and within budget.

• Must have strong background in developing and maintaining large databases, institutional research data integration, and have the ability to provide and predict statistical analyses using demographic and economic data.

• Demonstrated interpersonal, organizational, oral, and written communication skills to engage effectively with individuals from multicultural backgrounds. 

• Must have excellent project management skills. 

• Ability to work cross-functionally with constituents to implement operational strategies or new processes to improve the client experience and provide excellent customer service.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodation may be made for individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Requirements

• Social Sciences Bachelor’s degree or Associate’s degree plus three (3) years of work experience in methodological or survey research-related administration. Official transcripts are required.

• Two (2) years of project management experience