Associate Director of Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

Four Seasons Hotel Houston has welcomed in a new era with the recent completion of an extensive guest room revamp project. Following a multi-phase renovation project, our iconic downtown Hotel continues to raise the bar for luxury hospitality with the beautiful redesign that captures the essence of Houston.

Our Corporate and Travel Industry Sales Manager will embody a passion for Houston and bold Texas hospitality.

The successful candidate will demonstrate the following key characteristics:

•            Previous experience selling individual business and leisure travel.

•            Creativity in connecting with decision-makers

•            Goal driven and assertive in pursuing lead opportunities         

•            Have a solid work ethic, can-do attitude and a passion for service.

The Associate Director of Sales promotes and sells to individual business travel, leisure markets and long-term residential leases. Generates hotel awareness through direct phone sales, direct sales calls, tradeshows and networking groups.  Works closely with sales, catering and marketing teams to solicit, sell and confirm business required to meet budgeted sales goals. Candidate should possess the ability to solicit individual business and leisure travel and create business development plans independently. This position requires a high degree of independent judgement and discretion on decision making and managing confidential information of the property.

Responsibilities of the job include but are not limited to:

• Identify and target customers from assigned market that will generate business on behalf of hotel

• Liaise and strengthen relationship with accounts in order to drive business and increase fare market share

• Prepare and present analysis and reporting on business trends, market conditions and customer base as needed to DOS/DOM for assigned market and business

• Follow up on all business inquiries and leads and qualify business to generate room nights and ancillary revenue to impact RevPar performance, to include Private Retreats inventory

• Create and execute customized account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved. 

• Achieve monthly, quarterly and annual revenue and direct sales goals by implementing a territory business development strategy including outside sales calls, prospecting calls, site inspections, and entertainment

• Solicit, confirm and service travel agent and transient accounts including negotiating rate