Medical Coordinator

Summary:

Overview

Lifesaving impact, rewarding careers: For more than 150 years, the ASPCA has been on the frontlines to save, transform and protect the lives of millions of animals. We are looking for a Medical Coordinator to join a world-class team providing urgent medical and behavioral care to victims of cruelty and neglect at the Animal Recovery Center in New York City. This work supports lifesaving care and makes a critical impact on the vulnerable animals who need us most.
 

Who We Are

The ARC (Animal Recovery Center) is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA’s Humane Law Enforcement (HLE) and Community Engagement (CE) programs.

What You’ll Do

The Medical Coordinator is an important member of the Veterinary Services team, consisting of five veterinarians, four Licensed Veterinary Technicians, and one medical coordinator, providing coordinated administrative support for the team and the animals in our care. This role supports the animals housed within the Animal Recovery Center, in foster, and admitted to our veterinary partners in New York City. The Medical Coordinator reports directly to the Senior Director of Veterinary Services and has no direct reports.

A successful candidate for this role is initiative-taking and thrives in a dynamic environment where priorities are constantly changing to support urgent care and sheltering of animals. This role requires meticulous administrative and organizational skills focused on attention to detail, seamless and effective communication, and a commitment to collaboration within ARC and across teams.

Where and When You’ll Work

• This is a full time, on-site position, 5 days per week, located in New York City, NY.
• Schedule: Tuesday- Saturday 11 am- 7 pm.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays is required.
• Ability and willingness to travel and accompany cats and dogs to local veterinary partners within New York City’s five boroughs, up to 10% per week as needed.

What You’ll Get

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. 

• The target hiring range for this role is $27.41 - $28.85 hourly.

For more information on our benefits offerings, visit our website.      

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
• Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.

Responsibilities:

Responsibility buckets are listed in general order of importance. They include, but are not limited to:

Administrative, Medical Records, and Systems Support

• Assist in the timely creation and maintenance of animal medical records, Impromed flags, daily census, and treatment sheets, for all animals housed in the Animal Recovery Center.

• Regularly audit and keep current the medical needs of the population, identifying upcoming exams, follow-ups, and procedures. Communicate t