Subscription Services List Analyst (Mid-shift)

This position is responsible for analyzing customer subscription lists and identifying the most cost-effective method to deliver products to our customers.  Also responsible for compiling shipping charges for billing on legal and 3rd party work

About the Role:

• Analyze data to identify the most cost effective method of subscription delivery.
• Utilize system knowledge to investigate problems and identify root cause, and solutions to open issues.  Effectively communicate with leadership and employees on actions required to resolve open issues.
• Use SAP Customer/Subscriber Lists, or other source data, to create compliant shipping lists in BCC Software
• Update shipping records and associated costs by extracting data and summarizing for 3rd party billing
• Process execution must be in line with SOX compliance. 
• Proactively build relationships with stakeholders, internal and external customers. 
• Understand the requirements for USPS compliance with all periodical permits required for customer subscription lists.
• Liaison for issue resolution between Thomson Reuters and national USPS, UPS, FedEx personnel and carriers.
• Assist in the development, testing, implementation and coordination of special customer requests that require an in-depth and comprehensive system analysis and review.

About You:

• Preferred knowledge of SAP.
• Preferred knowledge of shipping processes, USPS, UPS, and FedEx ship methods.
• Must have excellent communication and analytical skills.
• Must be highly motivated, driven to achieve results and able to work independently.
• Must have the ability to work effectively in a matrixed organization and manage multiple tasks.
• Must be able to work Monday - Friday from 10:30am CT - 6:30pm CT
• Minimum of Associates degree or technical/vocational degree preferred.  (Equivalent work experience considered)
• 2-4+ years of experience with Associates/Technical degree, or 5+ years of related work experience post high school.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Compensation: 2nd shift differential - $4.00 per hour, 3rd shift differential - $5.00 per hour, bonus plan

• Learning & Development: On-the-job coaching & learning, leadership capability development, Harvard Management Courses, key talent programs, tuition reimbursement

• Benefits: Comprehensive health coverage with benefits are effective day one, 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, 401(K)

• Perks: Social events & activities, 2 paid volunteer workdays a year, gym reimbursement, cell phone discounts

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing

• Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency.  Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.  

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatica