Client Acct Recon Specialist

Salary Range: $33,000 to $76,000

Job Posting End Date: July 30, 2024

 

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

 

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

 

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

 

 

Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbus, GA or Columbia, SC for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

 

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

 

What does it take to be successful in this role?

• Experience and proficiency using Microsoft Office Suite software.
• Advanced knowledge of business unit process, procedures, and policies
• Knowledge of principles and processes for providing customer and personal services; this includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Skill in understanding the implications of new information for both current and future problem solving and decision-making.

 

Education & Experience Required

• High School Diploma or Equivalent
• 4 years of job-related experience

 

Or an equivalent combination of education and experience

 

Education & Experience Preferred

• 1 year of experience in billing or premium processing.

 

Principal Duties & Responsibilities

• Acts as a liaison coordinating account maintenance/financial health activities with various internal departments to ensure effective and efficient account administration; communicates with business units to ensure account issues are avoided or resolved promptly and prevent re-occurrence.
• Conducts group/ac