ENVIRONMENTAL SERVICES MANAGER, HOSPITAL / HEALTHCARE
Compass GroupAbout the role
Schedule: Full time; primarily Monday through Friday, day shift with rotating weekends. More details are available upon interview
ing.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
- Assist in managing the day-to-day operations of the Environmental Services department
- Supervise, coach, and develop department associates while promoting a culture of accountability and service excellence
- Coordinate housekeeping activities across hospital departments to support operational needs
- Monitor departmental financial performance, expenses, and budget adherence
- Establish and maintain work standards, productivity expectations, and workflow processes
- Implement and support departmental policies, procedures, and quality initiatives
- Ensure compliance with hospital, regulatory, infection prevention, and safety standards
- Partner with hospital leadership and department managers to address service needs and enhance patient satisfaction
- Support staff training, engagement, recognition, and performance management efforts
- Drive continuous improvement initiatives focused on quality, efficiency, and customer service
- Participate in achieving facility goals and departmental performance objectives
- Perform other duties as assigned
Preferred Qualifications:
- Environmental Services or Housekeeping experience
- 3 years of supervisory or management experience is required
- Acute care hospital or long-term care experience
- Strong leadership skills with the ability to motivate and develop teams
- Excellent customer service, communication, and relationship-building skills
- Strong organizational skills with the ability to manage multiple priorities
- Experience with budgeting, expense management, and operational performance metrics
- Effective problem-solving and decision-making abilities
- Ability to perform successfully in a fast-paced healthcare environment
- CRCST or other applicable sterile processing certification preferred
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Internet applications
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal histor
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