Senior Vice President, Client Delivery

As Senior Vice President, Client Delivery, leading our Northeast region, you will be key to our success with direct responsibility for operations in the region. You will be responsible for managing our projects and contracts; maintaining existing and developing new client relationships; and overseeing a professional services team (directors, project managers, engineers, project administrators, coordinators, etc.) who are administering energy efficiency projects and programs, conducting energy engineering analyses, writing reports and making inspiring and amazing impacts happen each and every day. This position will be based in Needham, Massachusetts and will report to the Chief Operating Officer.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Key Responsibilities

• Manage and strengthen client relations and engage in the co-management of projects, present results, and develop new scopes of work based on the strategic goals and needs of the client.
• Responsible for quality of services and products, contract compliance, and performance measures while maintaining project deliverable schedules for multiple projects administered by direct reports.
• Maintain quality control of all deliverable products demonstrating technical excellence, objectivity, and clarity while maintaining project schedules.
• Facilitate cross-functional engagement of staff and resources to effectively implement specific projects.
• Financial responsibility and oversight of projects administered by direct reports, including adherence to budgets, revenue targets, and profitability in alignment with company/regional performance goals.
• Provide accurate monthly, quarterly, and annual forecasts to support corporate/division reporting.
• Oversees team of 3-5 Directors and indirect project staff on multiple projects and ensures client needs are being met.
• Identify and support marketing opportunities and efforts to secure new business opportunities for the Company in collaboration with the Sales Directors.
• Responsible for overall revenue, profit and loss of all projects administered by direct reports.
• Responsible for overall revenue, profit and loss of all projects in the region.
• Work in partnership with other senior leaders across the division to ensure proper knowledge management and program management best practices.
• Quantify needs and secure project-specific staffing needs and related resource requirements from cross-functional resources, or by hiring as appropriate.
• Conduct employee performance evaluations and oversee overall staff development (e.g., project management skills, technical capabilities).

• Other duties as assigned.

Requirements

• Bachelor’s or Master’s Degree in Business, Policy, or technical field of study is preferred
• Minimum of 15+ years of work experience in energy, utilities, or engineering industries
• 5+ year’s experience at Director-level or above engaged in client or solution delivery, and P&L Management with annual gross revenue > $25M
• Strong proficiency with oral communication, writing, and analytical skills. Planning, organization, and self-management in a professional environment a must
• Proven leadership skills
• Strong business acumen and project management skills
• Strong attention to detail to detail, excellence and analytic skills and follow-through in a fast pace environment
• Proven time management ability. Able to meet deliverable deadlines and budget for multiple projects
• Excellent communication and interpersonal skills, experience and aptitude with working in team environment, as well as independently without direct supervision
• Proficiency in Excel, PowerPoint, Word, Google Enterprise Suite and the ability to learn and operate company proprietary computer software is required
• Must have a valid U.S. driver’s license and have a personal vehicle to visit customer sites

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact