Policy Accountant
New York Life Insurance CoAbout the role
Location Designation: Hybrid - 3 days per quarter
Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
Join Corporate Finance where expertise meets strategic impact. Partner with diverse business units, providing financial insights and guiding sound decision-making. You'll work collaboratively to ensure data accuracy, implement robust controls and safeguard policy owners’ interests. Become part of a team dedicated to financial stewardship, enabling business performance and paving the way for a secure future for generations to come.
We are seeking a Senior Representative to join the Policy Accounting team within Corporate Finance at New York Life. This role is critical to ensuring the accuracy and compliance of policy-related and financial transactions within the company’s records. The position will investigate and resolve issues affecting both policy administration and the General Ledger, with an emphasis on maintaining strong quality controls and mitigating operational risk.
The ideal candidate will have a foundational knowledge of financial products, a broad understanding of how administrative systems impact downstream processes, and a passion for driving process improvements through cross-functional collaboration. This individual will also participate in strategic projects and initiatives, providing key insights and support.
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What You’ll Do:
• Ensure accuracy and timely updates of policy records in administrative systems.
• Investigate and resolve complex accounting issues; develop, document, and implement solutions.
• Analyze root causes for discrepancies in General Ledger balances and reconcile against policy activity.
• Produce management reports and assist in the development of new reporting tools under guidance from leadership.
• Monitor reconciliation trends and investigate significant variances.
• Participate in special projects, including new product launches and quarterly/year-end close processes.
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Internal Expectations
• Understand and navigate Corporate General Ledger and Corporate Accounting systems.
• Reconcile financial accounts and explain balance changes in relation to field operations.
• Possess basic knowledge of accounting workflows and how they integrate with administrative systems.
• Collaborate across departments to assess process impact and identify improvement opportunities.
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Preferred Requirements
• Strong oral and written communication skills.
• Proficient in reconciliation processes and variance analysis.
• Excellent organizational and analytical skills.
• Technical proficiency in Microsoft Office Suite (Word, Excel, Access).
• Ability to interpret internal/external business issues and recommend best practices.
• Collaborative problem-solving skills with an innovative, analytical mindset.
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What You’ll Bring
• Bachelor’s degree preferred (preferably in Accounting, Finance, or a related field).
• Hands-on experience with administrative systems such as rPay and CyberLife, particularly in Fixed and Variable Annuities.
• Familiarity with SAP or equivalent Corporate Accounting systems.
• Proficiency in Microsoft Office applications (Excel, Word, Access).
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