Payer / Revenue Cycle Strategy & Operations Lead

About Us

Nourish is on a mission to improve people’s health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.   Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.   We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.   Learn more about us here and read about our recent Series B here.

About the Roles

We are hiring two Strategy & Operations Leads to strengthen our Payer and Revenue Cycle functions. Both roles sit at the intersection of strategy and execution, driving initiatives that shape Nourish’s growth and sustainability. These are a full-time, NYC-based roles (3–4 days/week in our Gramercy office, with some remote flexibility).

Payer Strategy & Operations Lead

As Payer Strategy & Operations Lead, you’ll play a critical role in shaping and executing Nourish’s go to market strategy with health plans and our pricing strategy. Reporting to our VP, Payer Strategy, you’ll lead high-impact initiatives across pricing, reimbursement, value-based care strategy, and launching new products—working closely with Nourish leadership and senior leaders at the country’s largest payers. Your work will be instrumental in creating long-term revenue opportunities for Nourish across existing and new products, and will shape the future of how payers invest in nutrition.

Key Responsibilities:

• Drive our contracting strategy and execution: Support negotiations with payers, lead our renegotiation approach, and ensure Nourish’s contracts are structured to maximize both growth and sustainability.
• Own our pricing strategy and analytics: Maintain and improve our pricing model, track and project reimbursement rates, and regularly report insights and recommendations to leadership.
• Lead our value-based care strategy: Develop and refine approaches for alternative payment models and support our Payer Partnerships team in executing against these opportunities.
• Operationalize payer relationships: Collaborate closely with RCM, Credentialing, and EPD to ensure contracts are implemented cleanly and our teams can execute effectively.
• Commercialize new bets: Define the contracting and pricing strategy for emerging products and ensure they’re ready to scale with payers.
• Partner cross-functionally: Partner with teams across Nourish (e.g., Strategic Finance, Partnerships, Clinical Operations, Business Operations) to align on goals, pressure-test assumptions, and deliver on key initiatives.

Revenue Cycle Strategy & Operations Lead

As a Revenue Cycle Strategy & Operations Lead, you’ll be the strategic and operational driver behind the systems that power our revenue collection - helping us collect revenue while building a best-in-class patient and provider experience. Reporting to the Head of RCM, you'll help scale our infrastructure, operations, and team as we expand into new product lines and partnerships.

You’ll sit at the intersection of strategy, execution, and collaboration - designing how we work, partnering across engineering, operations, and finance, and rolling up your sleeves to drive forward the initiatives that matter most. Whether it's activating new insurance contracts, implementing new tech & RCM vendors, driving the success of new product lines and partnerships, or defining the roadmap for our RCM team, you'll be a key player i