Regional Director
Dartcor Food ServicesAbout the role
Join Dartcor Hospitality – the premier corporate dining company redefining workplace dining through world-class hospitality, culinary excellence, and operational innovation.
As a Regional Director, you will serve as a key operational leader responsible for driving performance, culture, and client satisfaction across a multi-unit portfolio that includes corporate dining, workplace pantries, coffee and juice bars, and premium catering operations.
This is a hands-on leadership role for someone who thrives in the field — coaching teams, engaging with clients, owning the P&L, and ensuring every Dartcor experience reflects our signature standard of excellence.
What You'll Do:
Leadership & Team Development
- Lead, mentor, and inspire a diverse team of General Managers, Chefs, and Chef Managers to deliver hospitality-driven excellence.
- Be a visible, in-the-trenches leader — working side-by-side with teams to model Dartcor’s service and execution standards.
- Build a culture of accountability, pride, and continuous improvement through consistent feedback, coaching, and recognition.
- Drive engagement, retention, and growth through strong communication, development planning, and follow-through.
Operational & Financial Excellence
- Own the P&L for all units in your region — ensuring strong financial health, accurate forecasting, and cost management.
- Monitor and drive performance on key metrics: revenue growth, labor, COGS, guest satisfaction, and compliance.
- Conduct regular site visits, audits, and reviews to uphold Dartcor standards for safety, quality, and service.
- Partner with Chefs and Managers to ensure consistency of execution, presentation, and hospitality across all accounts.
Client Partnership
- Serve as the primary relationship lead for key clients in your region — ensuring open communication, responsiveness, and trust.
- Proactively engage clients through regular business reviews and strategic discussions to align goals and expectations.
- Identify and act on opportunities for program improvement, growth, and innovation within each partnership.
- Represent Dartcor with professionalism and warmth, reinforcing our reputation as a best-in-class hospitality partner.
Culinary & Experience Standards
- Collaborate with the Culinary Leadership Team to maintain menu integrity, presentation, and creativity at every location.
- Ensure service standards reflect Dartcor’s elevated approach — from guest interaction to visual presentation and cleanliness.
- Championing the guest experience, ensuring every meal, coffee, and interaction embodies care, consistency, and excellence.
Innovation & Growth
- Drive forward-thinking ideas that enhance the guest experience and operational performance.
- Partner with senior leadership to pilot new initiatives, concepts, and technology platforms that elevate efficiency and engagement.
Act as a brand ambassador, promoting Dartcor’s culture of innovation, sustainability, and hospitality
Requirements
What We Need From You:
- 7+ years of progressive leadership experience in hospitality, food service, or corporate dining, with multi-unit oversight.
- Experience in fine dining restaurant and hotel operations.
- Proven success managing financial performance, client relationships, and operational excellence across multiple sites.
- Skilled communicator with the ability to connect with both clients and frontline teams.
- Strong leadership presence — calm under pressure, decisive, and empathetic.
- Highly organized, analytical, and adept at balancing strategy with day-to-day execution.
- Proficiency in Microsoft Office, with experience in Restaurant365 (R365) and Toast POS preferred.
- Availability for daily travel within New Jersey, New York, Pennsylvania and Connecticut.
- 5-day work week, 7-day availability.
Benefits
What you’ll get from us:
- Comprehensive Medical, Dental, Life and Vision insurance
- 401(k) to help you invest in your future
- Paid time off to help support your life outside of work
- Work alongside collaborative team members who support Dartcor's core values and are eager to be a part of Dartcor's founding operation
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