Electronic Classroom Technical Support Specialist

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support. 

How Your Role Will Make an Impact:

• Ensure student training infrastructure is functional and available
• Ensure that Active Directory accounts are properly configured
• Assist customers in overcoming any challenges through monitoring and performance management
• Identify problem areas and opportunities for improvement in a mission critical network
• Turn metrics into information and communicate their meaning
• Manage users and computers in an enterprise network

What You Will Need to Join Our Award-Winning Team:

• Clearance: Must possess an active Secret clearance
• Education: HS Diploma or equivalent
• Years of Experience: 3 
• General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration  
• Certifications: IA Contractor Training and Certification and Computing Environment (CE) certification may be required at the task order level
• Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
• Experience with systems and hardware and software administration and integration
• Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management

What Sets You Apart:

• Experience with multi-media systems support and community of interest (COI) network operations
• Experience with local group policy management and file share, system, and account administration
• Experience with configuration and change management and life cycle support
• Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
• Experience with system monitoring and troubleshooting
• Knowledge of system development, software maintenance, and ancillary functions
• Knowledge of cyber defense compliance and accreditation services
• Ability to connect non-Navy workstations to the network system
• Ability to perform onsite service center support
• Bachelor's degree

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.
As a federal contractor, CSA will abide by the client’s infectious disease protocols.
WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career. We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.     
Be a part of CSA… do great things!
CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.