Program Analyst

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. 

You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results.

We are looking for a dynamic Program Analyst to join our team! The Program Analysts supporting VA Quality Compliance are essential in ensuring the program operates efficiently, effectively, and in compliance with all regulatory requirements. Their work directly impacts the quality of support provided to transitioning service members, helping them successfully navigate the challenges of moving from military to civilian life. The Program Analyst will provide the necessary VA program support to initiate, plan, execute, monitor, and close the project and all associated requirements, tasks, and deliverables successfully.  

Responsibilities: 

• Monitoring and Evaluation: Program Analysts are responsible for continuously monitoring VA program activities to ensure they meet established quality standards and comply with federal regulations. This involves evaluating program performance, identifying areas for improvement, and ensuring that the program adheres to VA policies and procedures
• Data Analysis and Reporting: Collect, analyze, and interpret data related to program performance. This includes tracking participant outcomes, satisfaction levels, and program effectiveness. Program Analysts use this data to generate reports for VA leadership, highlighting successes and identifying areas that require attention
• Policy and Procedure Development: Program Analysts assist in the development and revision of policies and procedures to enhance the quality and compliance of VA programs. They ensure that all program activities are in alignment with federal laws, regulations, and VA guidelines
• Compliance Audits: Conducting regular compliance audits is a key responsibility. Program Analysts review program operations to ensure they comply with all relevant regulations and standards. They identify compliance risks and work with program management to implement corrective actions
• Stakeholder Engagement: They engage with various stakeholders, including service members, VA staff, and other governmental and non-governmental organizations involved in the transition process. Program Analysts gather feedback to improve program quality and ensure it meets the needs of transitioning service members
• Program Manager Support: Provide administrative and programmatic support to the Quality Assurance Team Program Manager
• Project Team Engagement: Work collaboratively with team members across different projects to ensure cohesive efforts and outcomes
• Meeting Support: Design and prepare presentation decks for meetings and briefings. Participate in both scheduled and impromptu meetings relevant to the project or program. Document and distribute minutes from client meetings, capturing key decisions, actions, and discussions
• Internal Quality Review of all Deliverables: Conduct thorough reviews of products and deliverables intended for the VA client team to ensure they meet quality standards before submission to the client. Ensure that project deliverables are completed within the agreed scope and adhere to predefined schedules

Requirements: 

• Bachelor’s Degree (BA/BS) 
• Customer Service Skills 
• Experience using Microsoft 365 products (SharePoint, PowerApps, MS Forms, Power BI, Word, Excel, and PowerPoint) 
• Experience using Adobe Acrobat Pro 
• Proficiency in ASANA to build project plans, coordinate tasks, and ensure effective completion of tasks to expected deadlines  
• Able to work independently 
• Able to deliver error-free work 
• Comfortable working in a fast-paced, ever-changing environment 
• 3+ years of experience with BS