Sr. Business Manager - Enterprise Product and Platform Strategy

Center 3 (19075), United States of America, McLean, Virginia

Sr. Business Manager - Enterprise Product and Platform Strategy

Summary:

As a Senior Manager, Business Analysis on the Enterprise Product and Platform Strategy team at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and implement strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values leadership, encourages proactivity, promotes continuous learning, and rewards innovation.

In this role, you will lead the development and execution of strategic initiatives impacting our customers through platforms such as the award winning Capital One mobile app, our martech stack that enables reaching millions of customers, our consumer data ecosystem, and more. You will work with executives within ECP and across our businesses to create and implement game-changing strategies to tackle problems spanning product and customer lifecycles. Ideal candidates will have a combination of top-tier consulting, finance, or operating experience along with deep understanding of and experience with tech and specifically product management.

General Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior

• Business ownership: Have an ownership mindset. Understand P&L levers and strategic planning factors to consider for driving businesses growth

• People leadership: Manage cross-functional partners and senior executives in leading work. Coaching and mentoring associates throughout the organization with a goal of contributing to the development and retention of talent at Capital One

• Product development: Develop and implement platform and product strategies and supporting analytical analysis / impact modeling across stages of the product and customer lifecycles

• Go-to-market strategy: Shape the GTM toolkit our platforms use as they look to effectively understand and engage their customers. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

• Committed execution: Coordinate across teams and lines of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently and with a rigorous, detail-oriented approach centered on outcomes

• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance, Corporate Strategy, lines of business, Product, and others to drive improvement in quality, volume, service, efficiency, and profitability

• Strategic & analytic acumen: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Thoughtful business judgment, leadership and integrity: Candidate should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Candidate should foster innovation, drive critical decisions, hold business partners accountable, manage upward with senior stakeholders, effectively navigate a matrixed organization, and be able to consistently deliver attributable results

• C-level executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long-term goals and attributing business results to the team’s work. Candidate should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Basic Qualifications:

• Bachelor’s Degree
• At least 2 years of experience in quantitative analysis
• At least 2 years of experience in qualitative analysis
• At least 1 year of experience in direct people management
• At least 2 years of experiences in product management
• At least 2 years of experience in product developm