Advisory Solution Consultant - Creator Workflows

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is changing the way government works. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern government agencies operate faster and be more scalable than ever before. We’re the fastest growing enterprise cloud software platform company in the world above $1 billion. And we believe it’s great people who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales team.

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow. As a member of our pre-sales team, you will have a major impact on our future success. Creator Workflows and Mission Application Development on the Now Platform is a rapidly growing focus area for ServiceNow. Since the Now Platform is a leader in in the Garter Magic Quadrant for Enterprise Low-Code Application Platforms, members of this team will have an opportunity to drive this next growth engine for ServiceNow, along with support from the business unit, executive team, and sales.

ServiceNow is seeking an Advisory Solution Consultant - Creator Workflows that is a customer facing domain expert, that drives innovative mission solutions with our customers, by applying technical and business skills.

This role is a Pre-Sales/Sales Engineering/Solution Consulting role that is well versed in architecting solutions to address mission problems on the Now Platform (or similar platforms). The role also requires demonstration and prototyping of platform capabilities, and in select cases identifying the specific requirements needed to work with designers and developers to build and present innovative pre-sales solution prototypes to customers.

The Advisory Solution Consultant – Creator Workflows will deliver strategic visions to executive personas at clients on the value of ServiceNow solutions as well. The candidate must be able to articulate the business value message in front of both technical and non-technical customers.

You will partner with the sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The Advisory Solution Consultant – Creator Workflows will also provide solutions and enablement to the technical sales force and provide prospective customers with product and solution advice during pre-sales discussions.

The Advisory Solution Consultant – Creator Workflows will provide technical and business expertise to support customers with product and solution leadership during pre-sales engagements. This senior role serves as a value consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

· Drive innovative mission solutions and digital transformation with our customers

· Consult with customers and prospects to understand their mission needs and pain points, and evangelize the mission value of solution development on the Now Platform

· Partner with Sales to qualify customer needs and identify opportunities to deliver high value mission outcomes for clients

· Architect and develop innovative solutions in collaboration with a cross-functional digital consulting team in a pre-sales environment

· Develop and enhance application prototypes & Proof of Concepts on the ServiceNow platform both independently, and as the lead architect on a team with expert UI designers and developers

· Demonstrate to customers and prospects the experience of developing and extending applications on the ServiceNow platform

· Conduct architectural and/or technical worksho