Advisor Training and Communications Coordinator (Student Services Professional IV)

Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Under general direction of the Director of University Advising, the Advisor Training & Communications Coordinator independently performs highly complex professional student service work. The position provides leadership and guidance on best practices in the field of academic advising, aligning advising practice with institutional strategic priorities and student success initiatives. The incumbent will use highly developed knowledge of advising practice, pedagogy, assessment, and communications to develop creative solutions that address the training, development, and assessment needs of campus academic advising personnel. This position will focus on developing, delivering, and coordinating training programs for new and existing advisors across campus. Responsibilities include planning and assessing programs, services, policies, and procedures related to training in Academic Advising and integrating approaches across organizational lines. The incumbent will also independently coordinate with various campus partners to ensure cohesion of communications with students and with the advising community. Incumbent will perform academic advising, using a high degree of judgment, persuasiveness, imagination, and professional skills, to guide students on complex problems from the investigation and analysis stage through the solution and implementation stage. This position provides services to promote access, academic achievement, and student graduation.

Required Education and Experience:

EDUCATION:
Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.

EXPERIENCE:
Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills: 

• Bilingual
• Experience collaborating closely with both faculty and staff
• Experience developing programming for students

Time Base: Full-time- 1.0

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. 

CSU Classification Salary Range:  $75,840 - $108,168 per year. 

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).  For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) pri