Jobs and Careers
UN
Admissions Operations Manager
University of the PacificSan Francisco, United Statesfull_timeVerifiedPosted 1 May 2026
About the role
Position Information
Job Title
Admissions Operations Manager
Union Level
Department
Student Services (SF)
Campus
San Francisco
Posting Number
201304290P
Full or Part Time
Full Time
Number of Months
12
Work Schedule
Mon-Fri, 5 days/week, 8 hours/day
Position End Date
Open Date
05/01/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.
Sponsorship
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.
This position is not eligible for a visa sponsorship now or in the future.
Position Summary Information
Primary Purpose
Under the general supervision of the Associate Dean of Admissions & Student Affairs, the operations manager is responsible for daily admissions operations to meet the enrollment goals and strategic objectives of the dental school including data reporting, yield, interviews, advising, and orientation events and initiatives.
University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Essential Functions
University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Leadership
- Supervise, mentor, and evaluate a team of admissions coordinators, fostering a collaborative, inclusive, and performance-driven culture.
- Lead hiring, onboarding, training, and ongoing professional development for admissions staff.
- Foster an office environment that empowers staff to deliver exceptional customer service and personalized support to all constituents.
Admissions Operations
- Manage daily operations of the admissions office, ensuring efficiency, accuracy, timeliness, and adherence to institutional policies and documentation requirements.
- Oversee application and acceptance processing, enrollment deposits, and admissions decision workflows.
- Manage admissions / application systems and platforms, including WebAdMIT, Banner, Axium, and databases.
- Oversee the conversion and import of dental admission applications into student information system.
- Ensure compliance with admissions standards, guidelines, criteria, and accreditation requirements.
Data Analysis and Reporting
- Prepare and deliver weekly, monthly, and ad hoc summaries and reports for associate dean / admissions committee to support admissions, forecasting and strategic decision-making.
- Generate standard and customized reports for faculty, administrators, and university stakeholders.
- Manage, create, and disseminate surveys for data analysis and reporting to administration.
Admissions & Interview Programs
- Oversee admissions advising processes for prospective students and external audiences regarding the admissions and application process and Dugoni School programs.
- Supervise admissions interview program for all dental school programs.
- Support Associate Dean with admissions presentations and facilitation during interview days.
- Develop comprehensive training materials for faculty and student interviewers; Develop program information for prospective students and interviewees; Manage online repository for prospective student materials.
- Update and maintain printed and online admissions policies, procedures, and training manuals.
- Coordinate annual admissions meeting and executive and admissions committee meetings, including preparation of candidate data and application materials.
Recruitment, Yield & Event Programming
- Lead planning and execution of on-campus and virtual recruitment and admissions events, including open houses, admitted student days, interviews, dental school tours, and student ambassador program.
- Ensure all campus visits, including personalized visits, are impactful and tailored to prospective student needs.
Orientation & New Student Transition
- Manage, schedule, and coordinate DDS/IDS orientation week program for incoming students.
- Support successful transition and onboarding of new students
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