Administrative Support Assistant

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

 

Major Duties

Under general supervision, the Administrative Support Assistant provides comprehensive administrative and operational support to ensure the Student Services Center/Educational Opportunity Program (EOP) runs efficiently and effectively. You’ll assist the Administrative Support Coordinator and Director of College Advising in creating a positive, organized environment for students, faculty, and staff. The role focuses on customer service, coordination, communication, and logistical support for day-to-day and special activities.

• Serves as receptionist and first point of contact for students, faculty, and staff.
• Assesses student needs, schedules advising appointments and workshops through EAB, and makes referrals to appropriate campus resources.
• Prepares and maintains advisement materials.
• Supports the Administrative Support Coordinator and Director of College Advising with daily office operations, including travel requests, reimbursements, office supply orders, and personnel-related documents.
• Provides logistical support for unit projects, special initiatives, and events.
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser:  https://mycsun.box.com/s/x9g35v3692v0v1e15xum6mh64fe5e430

 

Qualifications

• Equivalent to one (1) year of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education/vocational school training in a business or job-related field may be substituted for the required experience on a year-for-year basis.

 

Knowledge, Skills, & Abilities

• Strong interpersonal and communication skills — Ability to interact effectively and courteously with students, faculty, staff, and campus partners in a front-facing office environment. Demonstrated skill in assessing student needs, coordinating appointments, and providing accurate referrals to appropriate campus resources while maintaining a welcoming and professional demeanor.
• Organizational and technical proficiency — Knowledge of office operations and record-keeping practices with the ability to prepare advisement materials, maintain accurate files and databases, and coordinate room reservations and event logistics. Proficiency in scheduling systems such as EAB and standard office software to ensure efficient and precise administrative support.
• Administrative and analytical skills — Ability to perform a variety of administrative functions such as processing travel requests, reimbursements, and personnel documents with accuracy and attention to detail. Skill in preparing reports, presentations, and materials using word processing, spreadsheets, and databases to support departmental operations and decision-making.
• Collaboration and project coordination skills — Demonstrated ability to work effectively with professional staff and student assistants in coordinating office activities, events, and special initiatives. Skilled in developing forms and brochures, maintaining departmental websites, processing communications and mailings, and ensuring timely completion of project-related tasks in a dynamic academic environment.

 

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 1032 / Administrative Support Assistant / 1
• The anticipated HIRING RATE is $3461 per month. The salary range for this classification is: $3461 - $4847 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.  
• This is a Regular position with a one-year probationary period. 
• The position is currently hybrid (4 days in office,