Administrative Specialist

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:
The essential function of this job is to provide administrative support to the Keystone Skier Services Team which includes Director, Managers, Supervisors, Instructors/Employees in Ski and Snowboard School, Guest Services, and Daycare.

 

Job Specifications:

• Starting Wage: $22.43/hr - $34.15/hr
• Employment Type: Year Round (11-month)
• Shift Type: Full Time hours available
• Housing Availability: Yes

 

Job Responsibilities:

• Internal guest service/resource for Skier Services leadership and staff
• Assist with hiring/onboarding process for new and returning Skier Services Staff
• Responsible for overseeing and auditing staff payroll, run payroll reports and distribute bi-weekly paychecks
• Lead, hire, train, develop, and manage the Skier Services administrative team to ensure high performance and alignment with departmental needs
• Direct work of Skier Services/SRS admin team to support department systems and functions.
• Manage to ensure accurate payroll calculations, payroll corrections and input
• Support training department (tracking and paying instructor training)
• Provide ongoing communication with instructor/ Skier Services employee staff (Newsletters, mailings, tracking, reports, Instructor Website, etc.)
• Liaison with corporate and intra-resort stakeholders to ensure Best Practices are followed.
• Responsible to learn and acquire working knowledge of systems (RPOS, Microsoft Office, Peoplesoft, Pro Connect Direct Connect, Teams, Share Point, Coupa, etc.…)
• Maintain new and returning instructor and staff files
• Assist the Director of Skier Services and their leadership team as needed
• Assist Ski & Snowboard locations with daily operations when needed
• Role model and bring to life the company's values of; Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun
• Other duties as assigned

 

Job Requirements:

• 18 years or older 
• High School diploma or equivalent
• Able to work Saturday or Sunday - required
• Able to work holidays – required
• Must be able to multi-task and work through interruptions
• Must have office experience 
• Must have guest service experience 
• 1-3 Years Resort Experience
• Instructor
• HR
• Administration
• Proficient in Microsoft Office Applica