Administrative Assistant (Virginia Medicaid)
HumanaAbout the role
Become a part of our caring community and help us put health first
Humana Healthy Horizons in Virginia is seeking an Administrative Assistant 2 who will follow established procedures and guidelines to provide timely and effective administrative support to our Medicaid Senior Leadership team. The Administrative Assistant 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. Performs computations and typically works on semi-routine assignments. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. The Administrative Assistant 2 works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
The Administrative Assistant 2 provides executive level support and guidance to the C-Level leaders for the organization, and associate support by performing the following duties:
- Efficiently manages calendars and times of C-Level leaders, including scheduling meetings, coordinating training events, internal and external meetings, booking/coordinating travel, expenses, etc. and proactively resolve scheduling conflicts.
- Documents meeting minutes.
- Distributes incoming mail, prepares outgoing mail, creates files and maintains office supplies and other inventory.
- Provides assistance with the onboarding of new associates.
- Spearheads and coordinates associate engagement events, such as team meetings, luncheons, town hall meetings, etc.
- Drafts and prepares internal correspondence related to key announcements and celebratory holidays.
- Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
- Perform other duties as assigned.
Use your skills to make an impact
Required Qualifications
- Must live in a commutable distance to Glen Allen, VA(see "Additional Information" section for workstyle information).
- Two (2) or more years of experience providing administrative support to leadership teams in a healthcare setting.
- Proficient in Microsoft Outlook, Word, and PowerPoint.
- Basic understanding of Microsoft Excel.
- Self-motivated with the ability to work independently while cooperating with a team.
- Ability to balance multiple or competing priorities.
- Strong attention to detail and capacity to maintain confidentiality.
- Strong organizational skills and communication skills, verbal and written.
Preferred Qualifications
- Associate or Bachelor’s Degree.
- Proficient in Microsoft Excel, Access, and Visio.
- Experience with expense and travel management software.
- Previous experience providing administrative support to leadership teams in a healthcare setting.
- Experience with internet research and proof-reading/editing.
Additional Information
- Workstyle: Hybrid Office - The Humana office is an associate’s primary work location where the majority of their work week will be spent, but they will work occasionally from home to support focus work and work/life balance needs.
- Typical Workdays & Workstyle Breakdown: Monday - Friday; 2 - 3 days/wk. in Humana's Glen Allen office location and 2 - 3 days/wk. working remotely. Leadership will discuss the frequency.
- Work Hours: Monday – Friday; 8:00am – 5:00pm (flexible).
Work at Home Criteria
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if approved by leadership.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40
About us
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