ADMINISTRATIVE ASSISTANT TRAFFIC OPERATIONS- Public Works Dept.

Posting number: 202603289

Department: PUBLIC WORKS DEPARTMENT

Job classification: Administrative Assistant - Public Works

Posting type: Open & Promotional

Categories: Administrative Assistant, Public Works

Summary

The City of Port St. Lucie is an equal opportunity employer.

Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE.

Provides varied, complex, administrative assistance to various divisions of the Public Works Department. Responsibilities require the use of tact, discretion, initiative, and independent judgment requiring general knowledge of the policies and procedures of the organization. Facilitates the development of public trust and confidence in the City.

This position is considered an "Essential Position" for the purpose of Emergency Management.  Emergency duties will be assigned as needed.   This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials. 

Examples of duties

The following duties are illustrative for this position.  The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.   

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives; maintains high levels of work and productivity by generating innovative solutions to work situations.
• Performs duties of a staff assistant nature and participates directly in the work of the individual(s) supported with a strong emphasis on answering phones and entering work requests. Secures details of specialized information, coordinates scheduled work orders, and provides information regarding the services and operation of the unit. 
• Schedules appointments and maintains calendars using Microsoft Outlook. 
• Disseminates information to customers utilizing judgment, knowledge, and interpretation of departmental procedures and regulations. 
• Opens, prioritizes, and processes mail.
• Sets up and maintains specialized office files. Makes copies and files letters, reports, and related technical information in the prescribed manner. Retrieves data and assembles information for others’ use. 
• Provides a high level of customer service to internal and external customers via Public Works phone lines, City 1PSL System, and/or in person customer service. Accomplishes customer service goals and department expectations of customer service excellence.
• Gathers information required for the creation of a work order; creates, updates, and processes work orders; acts as liaison to Risk Management for Public Works Work Orders. 
• Utilizes Exactix Sunshine 811 to submit Utility locates for the Public Works Department. 
• Monitors programs and systems to include data entry and the creation of reports for distribution.
• Prepares and processes a variety of documents including correspondence, reports, technical specifications, newsletters, agenda items, minutes of meetings, memoranda, lists, schedules, manuals, booklets, spreadsheets, presentations, and/or other written materials or documentation.
• Performs research and retrieval of records. Conducts statistical comparisons of information. Assists in the preparation and maintenance of department records. 
• May coordinate and/or arrange travel working closely with the Financial Team for reconciliation into Munis.
• May perfor