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Administrative Assistant (Student)

American University
Butler Pavilion, United States, United Statespart_timeVerifiedPosted 2 Jun 2025
💰 $38,000/yr

About the role

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department:

ASAC Operations Support

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Academic Support and Access Center is seeking a part-time administrative assistant to work in our busy front office.

Responsibilities:

  • Greeting visitors, scheduling student appointments in an online database system.

  • Answering the phone and directing calls.

  • Responding to inquiries regarding ASAC services.

  • Scanning documents, database management, general office support for the ASAC Disability Team, and backing up the ASAC Operations Coordinator.

  • Position will frequently work with undergraduate student staff assistants. 

  • This position will report to the ASAC Operations Coordinator.

Position Type/Expected Hours of Work:

  • Part-Time.

  • 20 hours per week.

  • This position is for the entire academic year.

  • Interested candidates should be able to work 4 or more hours a day Mondays through Fridays, equaling a 20-hour week schedule.

  • A 9am-5pm schedule on Fridays is required.

  • Flexibility to work midday and occasional alternate hours and additional hours during the Final Exams period.

Salary Range:

  • $19.00 per hour.

Required Education and Experience:

  • Applicants must be enrolled in a full-time degree seeking graduate program at American University.

  • Bachelor’s degree required.

  • Position requires excellent customer service and communication skills and the ability to interact in a courteous, professional, and diplomatic manner with a diverse student clientele, parents, prospective students, faculty, and staff.

  • Must have excellent organizational and multi-tasking skills, be comfortable with technology, and be willing and able to quickly learn new software or database systems.

  • Must be able to work independently and as part of a team, working closely with other front office staff. Confidentiality and reliability are essential.

Preferred Education and Experience:

  • Shared calendar scheduling experience.

  • Experience with Microsoft Office applications.

  • Interest in or experience with marketing and social media is a plus, but not required.

Other Details