Administrative Assistant Sr

Job Summary:    

The purpose of this position is to provide advanced-level administrative support to the Vice President of Customer Experience for Southern Company Gas. The incumbent will be required to instill confidence and trust by proactively identifying and anticipating administrative or other support needs and ensuring they are met.
 
Representative Duties and Responsibilities:

• Provides executive support to Vice President of Customer Experience; schedules and maintains complex calendar; schedules internal and off-site meetings; coordinates rescheduling to meet business demands and time constraints; ensures VP fulfills business and personal meeting obligations
• Plans travel logistics; schedules travel arrangements (e.g., air, hotel, ground transportation, restaurants)
• Monitors in-coming phone calls and email; responds or forwards as appropriate; highlights messages requiring follow-up or approval; ensures timely responses
• Processes confidential information; maintains confidentiality (e.g., SoCo Gas Management Council Meeting agenda items, potential business opportunities, executive pay/issues/decisions, Board decisions)
• Independently drafts standard/routine correspondence; reviews correspondence, reports, and/or presentations prepared by others for the Vice President of Customer Experience
• Oversees administrative functions of the office to include preparing and processing employee information and purchasing activities, along with processing invoices; reviews and reconciles purchasing card expenses; enters and approves information in Oracle
• Serves as executive liaison for addressing customer service inquiries; research, resolves, and responds to inquiries with minimal assistance; maintains a record of external customer inquiries and resolutions; provides updates to Vice President of Customer Experience
• Coordinates and schedules logistics for meetings (e.g., conference rooms, refreshments, audio-visual equipment, registration fees, participant invitations, travel reservations)
• Coordinates special projects or assignments as requested
• Strong customer service when working with leaders, partners, and employees; willing to help others when needed, not just the Vice President of Customer Experience

 

Education and Experience 

Required: 

• 5-10 years of experience supporting a Director or above 

Preferred: 

• BA/BS degree
• 5-7 years supporting a Vice President or above

 
Skills Required: 

• Demonstrated ability to handle information in a sensitive and confidential manner
• Demonstrated ability to work with all levels of the organization and the Board of Directors
• Demonstrated ability to work independently
• Strong judgment and discretionary skills
• MS Office - advanced proficiency (Word, Excel, PowerPoint)
• PeopleSoft Financials - intermediate proficiency
• Interpersonal skills
• Time management (planning, scheduling, prioritizing) skills
• Demonstrated ability to master new business systems/software applications
•  Ability to prioritize, coordinate and schedule various tasks in a dependable and organized manner with little direction
• Strong organizational skills.  Ability to manage several tasks and projects at once in a fast-paced, deadline-driven environment
• Exceptional attention to detail and the bigger picture, with a strong focus on quality control

Driving Results: 

• Comfort working in and ability to thrive in an ever-changing environment where projects may change over time and sometimes abruptly
• Motivated by supporting others, leading from behind the scenes
• Anticipate challenges/obstacles and proactively problem solve
• Thrives when working on high-impact, complex, fast-paced initiatives

Working Conditions/Physical Requirements: 

• Keyboarding 80 - 85%
• Travel = Occasional
• On-call =   Flexibility to work beyond core business hours to complete all required tasks

Disclaimer:

This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job.  Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natu