Administrative Assistant - PRN - Days (71451)

JOB SUMMARY

Entry-level AH support position; relies on instructions and pre-established guidelines to perform the primary functions of the job.  Provides basic administrative and customer service support in one or more functional areas of the Associate Health Department.  Performs duties under immediate supervision, seeking advice and direction to respond to non-routine issues.

JOB QUALIFICATIONS

Education:  High School Graduate or equivalent, one-year administrative training in an accredited business or college preferred.

Experience:  Two years related work experience preferable in a health care or Human Resources setting.  Basic knowledge of                                  medical terminology, medical insurance and medically affiliated software is preferred.

Skills: Good oral, written and interpersonal communication skills to effectively interact with internal and external customers.  Commitment to providing excellent customer service, ability to remain calm and courteous when handling difficult calls and requests.  Ability to maintain confidentiality regarding all documents and communications.  Ability to interpret and follow oral documented procedures, instructions, laws, and policies.  Ability to project a positive and professional image on behalf of the organization. 

Prior experience in customer service and/or performing administrative duties a plus.  Intermediate proficiency level using PC and related programs such as, Microsoft Word, Excel & PowerPoint, Outlook/email and Internet. Ability to perform data entry with accuracy, speed and meticulous attention to detail. Knowledge of and ability to perform basic math calculations.  Scheduling appointments, upkeeping patient charts, registering patients, maintaining insurance authorization and taking patient payments as needed. Scanning documents to electronic records. Bilingual preferred but not necessary.

ENVIRONMENTAL AND WORKING CONDITIONS

Works in a typical office setting.  Position requires a large amount of time working at a CRT screen and also requires the ability to lift, push, bend and stoop as necessary but infrequently.  Requires walking throughout the clinic. Requires full range of body motion including manual and finger dexterity and eye-hand coordination.  Requires corrected vision and hearing to normal range.  Works with several members of the department, which requires ability to prioritize and coordinate concurrent projects.  May be required to work a flexible schedule.