Administrative Assistant II - Plainfield, IN
MedtronicAbout the role
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
This role sits at the center of daily operations within the Service & Repair (S&R) site, supporting the teams that keep Medtronic devices functioning reliably for hospitals and patients. As a key operational partner, you will help ensure the service center runs smoothly by coordinating purchasing activities, supporting inventory accuracy, reviewing operational reports, and assisting with a variety of site initiatives. Your work helps connect service, manufacturing, and support functions so teams have the information, resources, and coordination they need to perform at their best.The position offers a dynamic environment where priorities evolve throughout the day and collaboration is constant. You may find yourself welcoming visitors and supporting onboarding activities, helping resolve purchasing or invoice questions, assisting with inventory updates, or preparing reports that help leaders understand operational performance. By staying organized, communicating effectively with shop floor teams, and adapting quickly to new tools and processes, you play an important role in maintaining an efficient, well‑run service center that supports Medtronic’s mission of delivering reliable technology for patient care.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
Responsibilities may include the following and other duties may be assigned.
- Serve as the primary point of contact and “face of the plant” for visitors, ensuring a professional and welcoming experience, including scheduling of new hire employee activities.
- Provide operational support for the service center through indirect purchasing, including resolving purchasing issues and monitoring certain expense budgets.
- Support inventory transactions and related system updates to support accurate stock levels for service and manufacturing as needed.
- Help monitoring, interpreting, and acting on reports for service and manufacturing operations, escalating or troubleshooting issues as needed.
- Partner closely with shop floor teams to support day to day operations and maintain strong communication between production, service, and support functions.
- Coordinate and execute events for the service center, including planning logistics and communications.
- Support deployment of initiatives like EHS rollouts, tier management and other activities as needed, helping ensure compliance to standards rollouts.
- Adapt quickly to new software, tools, and processes to support evolving business needs.
- Demonstrate strong Microsoft PowerPoint and Excel skills to prepare presentations, reports, and analytics.
- Exhibit a professional, approachable demeanor with excellent organizational skills, strong written and oral communication, and a proactive, critical thinking mindset.
Minimum Requirements:
To be considered for this role, please ensure the following information is evident on your resume
- High school diploma or GED equivalent
- Requires minimum of 2 years of relevant experience
Nice to Have:
- Experience supporting administrative or operational activities within a manufacturing, service center, or plant environment
- Proficiency with Microsoft Office tools, particularly Excel and PowerPoint, for preparing reports, presentations, and operational summaries
- Ability to interpret operational reports or data and translate insights into clear updates for leadership or site teams
- Experience supporting purchasing, expense tracking, or indirect procurement activities such as purchase orders and vendor coordination
- Familiarity with ERP systems such as SAP for inventory transactions, purchasing, or operational reporting
- Strong organizational skills with the ability to manage multiple requests and shifting priorities in a fast‑paced environment
- Ability to communicate effectively with
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