ADMINISTRATIVE ASSISTANT I - LICENSING & COMPLIANCE

This is a full-time position and receives all benefits afforded to regular employees. This position requires working 40 hours per week.

Summary: The purpose of this position is to perform secretarial and administrative duties and assist in providing customer service as part of the Glynn County Licensing & Compliance Department.

Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Provides administrative support for the assigned department; manages office activities and serves as task leader for assigned special projects; processes a variety of documentation associated with department operations within designated timeframes and per established procedures.
• Provides secretarial/administrative support for management personnel, officials, and/or staff of assigned department; relieves management staff of routine administrative tasks; screens telephone calls, mail, email, and other communications and initiates appropriate action/response; keeps management informed of significant matters, messages, documentation, or other information; composes, types, edits, or proofreads correspondence on behalf of department management; maintains calendars and schedules meetings, appointments, interviews, or other activities; coordinates travel arrangements, accommodations, conference registrations, or related plans for department staff.
• Serves as liaison between the assigned department and other county departments/divisions, department directors, staff members, county officials, the public, key community leaders, outside agencies, and all other individuals or organizations; conveys information among division/department personnel.
• Provides administrative support in the development and execution of the county’s strategic plan, operational plans, performance measures, and other Commissioner initiatives including taking minutes, entering and analyzing data, and preparing reports.
• Performs reception functions; answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary; dispatches service calls to staff members.
• Performs customer service functions; provides information/assistance regarding department services, activities, procedures, fees, or other issues; distributes forms/documentation as requested; assists individuals in completing forms; responds to routine questions or complaints and initiates problem resolution.
• Types, composes, transcribes, prepares, or completes various forms, reports, correspondence, logs, schedules, calendars, lists, vouchers, requisitions, payroll sheets, training charts, budget documents, billing statements, purchase orders, travel requests, meeting minutes, agendas, work orders, reports, project timelines, spreadsheets, charts, diagrams, or other documents.
• Receives various forms, reports, correspondence, logs, calendars, schedules, invoices, price quotes, budget reports, bank statements, time sheets, meeting minutes, petitions, motions, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
• Conducts or assists with special projects and coordinates special events as assigned.
• Compiles and/or monitors various administrative and/or statistical data; performs research and makes applicable calculations; prepares/generates/ submits various reports relating to department operations as requested.
• Operates a computer to enter, retrieve, review, or modify data; verifies the accuracy of data and makes corrections; utilizes word processing, spreadsheet, database, desktop publishing, bookkeeping, Internet, email, or oth