Administrative Assistant - Dentistry at Lifestyles

About Us: 

Conveniently located at 701 King St, Dentistry at Lifestyles has been serving the Midland community for many years. We offer a full range of dental services, including preventative hygiene, general and cosmetic dentistry, restorative services, oral surgery and much more. 

Our team, led by Dr. John Augimeri, Dr. John Robinson, Dr. Susanna Kim, and Dr. Jason Wong, pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. 

Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, and training & development, and support. 

Schedule:

• Monday 7 am - 5 pm
• Tuesday 11 am - 7:30 pm
• Wednesday 7 am - 5 pm
• Thursday 7 am - 5 pm
• Friday 7 am - 4 pm

Overview:

We are looking for a candidate who can confidently engage with patients and collaborate effectively with the team, all while managing multiple tasks seamlessly. Key responsibilities include handling phone calls, booking appointments, processing payments, submitting insurance claims, and organizing daily schedules for dentists and hygienists. Experience in a dental office, familiarity with Dentrix and RecallMax, and a solid understanding of insurance procedures and the CDCP program are highly preferred.

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Prior experience administrative experience in a dental office setting required
• Minimum 1+ years of general administration experience required
• Experience with Dentrix and RecallMax an asset
• Knowledge of CDCP program highly preferred

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.