Administrative Assistant (Contracts Department)

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Administrative Assistant (Contracts Department)
Your Location: Needham, MA Office - 160 Gould Street Suite 100 Needham, MA 02494
You Report To: Contracts Team Lead

Your Schedule: Monday to Friday 9am -5:30pm EST

Your Compensation: $19.62/hr plus a bonus!

Learn more about our awesome Servicing Operations Department

GREAT PERKS!!!
Weekly lunch stipend

Monthly stipend for commuting to the office! (we pay for your gas)

Fully stocked kitchen - enjoy complimentary snacks

Great inclusive company culture

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for three years in a row, is adding a new partner to our Servicing Operations department to accommodate our remarkable growth!

The Contract’s Associate will primarily work with Outside Sales, Inside Sales, Underwriting, and Funding. The Contract’s Associate will receive all new contracts and make sure they match to the existing terms in our system.

What you will do:

Your responsibilities would be, but are not limited to:

• Receive all mailing packages for in-house deals.
• Scan all incoming packets, if needed.
• Audit incoming contracts for all deals.
• Email the appropriate parties of all incoming packets.
• Update the internal system with contract status.
• Prepare and organize contract folders for filing.
• Responsible for preparing for weekly whole loan sale shipment.

What you bring:

• 1 year experience in an administrative role
• High School Diploma or GED equivalent required
• Excellent communication skills, both written and verbal.
• Problem-solving skills.
• Able to work well within a team.
• Highly organized with strong attention to detail.
• Self-motivated.
• Proficient knowledge of Excel, Teams, Word and Outlook
• Ability to prioritize the workload and effective time management.
• Effectively being able to Multi-task

FHF Benefits:

• Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.