Admin/Accounts Receivable Clerk

Check in Drivers, account for all balances due, reconcile routes in route accounting system. Scan all checks from Drivers. Account for NSF in Route Accounting system. Post all mail checks in RAS. Preform EOD in RAS. Prepare spreadsheets to use for balancing. Reconcile monies received from EFT’s, checks and cash deposits. Answer all email and phone requests in a timely manner. Should happen same day. Contact customers when accounts are not current. Customer set-up. Answer and route all incoming calls in a professional, friendly manner. Takes and retrieves messages for various personnel. Greets and directs visitor when needed. Assist customers with hotshot and will call tickets. Maintain a clean and organized work area. Provide support to administrative department as needed. Provide back-up for Customer Service position. Provide assistance to other departments as needed. Filing as needed.

Must be detail oriented and thorough. Strong problem solving skills. Strong verbal and written communication skills. Knowledge of and ability to use Excel, Word, Outlook email, phone system, 10-key calculator, copy machine, fax machine, and other office equipment as needed. Ability to learn multi-line phone system, Route Accounting Software. Ability to work under minimal supervision and balance administrative support workload among multiple individuals/teams. Capable of fulfilling non-normal work day hours as required.