Sr. Director, Product Management - MarTech

Center 3 (19075), United States of America, McLean, Virginia

Sr. Director, Product Management - MarTech

Product Management 

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money?  If you answered yes to all of these questions, then product management at Capital One may be a fit for you

 

In this role, you will be expected to demonstrate proficiency in four key areas:

• Human Centered 

  • You’ll deeply immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate product solutions

  • You’ll be challenged to discover customer needs and inspire innovative solutions or products in light of industry trends, emerging technologies and business and customers insights

• Business Focused 

  • You’ll be the leader to develop a compelling portfolio or product vision for our organization to deliver capabilities that empower differentiated customer experiences and deliver breakthrough business value

  • You’ll lead a team that translates vision into strategic product roadmaps with an agile delivery approach in partnership with Tech while managing cyber, operational and/or regulatory risks

• Technology Driven

  • You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems

  • You’ll be responsible to make technology investments decision by assessing opportunities for reusing Enterprise solutions or for and building new ones with extensibility & enterprise scalability in mind

• Transformational Leadership 

  • You’ll influence a broad set of senior executives across the enterprise and your organization who are stakeholders or delivery partner to successfully deliver on your portfolio/product vision

  • You’ll establish a long-term product portfolio strategy, informed by customer and business needs, to gain alignment, secure resources and overcome impediments

  • You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy 

We are looking for an experienced Marketing Technology Product leader to join the Enterprise MarTech organization. As part of the role, you will:

• Own product strategy/definition, vendor management, and feature deployment for how the enterprise can effectively leverage data for marketing across all channels. 

• Serve as the subject matter expert for the core stack - understanding the end to end Messaging and MarTech stack and identifying opportunities for innovation, modernization and simplification

• Develop enterprise strategy in partnership with lines of businesses for evolution of tools and capabilities, supporting owned/operated, paid and partnerships

• Drive alignment with executive leadership, cross-functional teams across the companies and, and third parties.

• Collaborate closely with Marketing and local Martech teams to unify needs into a cohesive platform Point of View and deliver on cross-company roadmap.

We want you if you are: 

• Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic product vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product

• Passionate & Customer Focus. You care about growing others and bringing th