Technical Architect (Xpanse)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Job Description

Your Career

As a Technical Architect within the National Security Division, you believe that success in this role is measured by the tangible results of your ability to serve the missions of our customers through the use of Palo Alto Networks Security Operations (aka “Cortex”) capabilities. 

You will play a crucial role in designing and implementing secure, scalable, and robust solutions for Public Sector customers. You will collaborate closely with cross-functional teams, including product management, engineering, and sales, to understand customer requirements and translate them into technical architecture and design. Your approach will be thoughtful and adaptive to the unique combination of people, processes, technologies, and objectives at each of your customers.  

During a given week, your work may include: 

• Helping to drive pipeline development by being the technical subject matter expert for strategic Public Sector Cortex opportunities
• Authoring compelling use cases and demo paths tailored to Public Sector customers
• Overseeing technical implementations for flagship customer accounts 
• Working shoulder-to-shoulder with post-sales teams on key technical milestones
• Developing a custom integration to solve for a unique Public Sector use case
• Collaborating with other functions teams such as Sales, Product, and Engineering

We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week.

Your Impact

• Ownership - We seek individuals who take responsibility, balance optimism with realism, and foster a culture of high performance
• Leadership - We expect Technical Architects to be the subject matter experts on all engagements - You are equally capable of instilling customer confidence in our technical prowess in settings with senior executive leadership, or technical experts - Your proposed solutions effectively showcase the features, functionalities, and capabilities of Cortex products allowing customers to understand the value proposition of the solution
• Collaboration - Work with our customers to understand their unique mission challenges and represent the customer as you work with our product and engineering teams to shape capabilities that solve key challenges - Our product and engineering teams depend on you to offer a perspective that guides feature prioritization and product development
• Bring Clarity - Possess a gift for briefing and storytelling across audiences (government stakeholders, other vendors, engineers, etc.)

Qualifications

Your Experience

• 5+ years of proven experience as a Technical Architect, Solutions Architect, Sales Engineer, or similar role in the cybersecurity domain
• Knowledge of federal organizations and functions - e.g., understanding organizational structures, hierarchy and how to apply software product use cases to target stakeholders
• Effectively manage project timelines, resources, and client expectations
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
• Experience in Python or other scripting and programming languages
• Direct experience in cybersecurity security operations to include - i