Senior Executive Assistant

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

The Sr Executive Assistant performs a variety of administrative duties in support of a chief executive, or senior vice presidents Acts as a liaison with other departments, including staff through the CEO level, the Board of Directors, and other external contacts, managing confidential and sensitive information and providing a high level of customer service, managing multiple priorities, and representing the organization with internal and external stakeholders.

Job Description

Key Responsibilities/Duties – what you will be doing (top five):

• Maintains complex calendars; schedules and coordinates internal and external appointments/meetings, including scheduling virtual teleconferences and in-person conference room space set-up.
• Monitors budgets, tracks spending, and researches variances. Prepares financial reports. Processes invoices and expense reports.
• Answers and screens internal and external calls and directs them to the appropriate people/area, including email management and general reception.
• Develops high level presentation materials, support special projects with highly complex and confidential information; create and maintains spreadsheets, presentations, and departmental databases. Draft and compile reports including department documentation and materials.
• Draft, proofread, and edit correspondence and departmental documents, including sending correspondence electronically and/or by mail.
• Assists with training and onboarding new administrative hires, provides coverage when other assistants are away; may supervise the work of executive assistants or sr administrative assistants.
• Other duties and projects as assigned.

Qualifications – what you need to perform the job

Certification and Licensure

Education

• Required: High school equivalency
• Preferred: Associate’s degree or equivalent experience

Experience (minimum years required):

• Required: 6+ years of related corporate/senior level secretarial experience
• Preferred:

Skill Requirements

• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to learn new tools and teach others.
• Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team setting.
• Ability to maintain a high degree of confidentiality, maintain timelines, and effectively multitask.
• Must be capable of working on many issues simultaneously and extremely detail oriented.
• Requires excellent interpersonal and customer service skills to interact effectively with all levels of management, departmental staff, internal and external contacts.
• Must be able to effectively communicate in verbal and written format.
• Ability to prioritize work tasks within set protocols and procedures.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Manage