Jobs and Careers

Senior Software Development Engineer

United Statesfull_timeVerifiedPosted 9 May 2024

💰 $208,050/yr($106,050/yr – $208,050/yr)

About the role

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Genesys Cloud UI team is looking for a talented software engineer for front-end web development. We build a cloud-based contact-center and communications platform that’s growing incredibly fast. The ideal candidate is a results-driven, self-motivated, front-end developer. The candidate must show the capacity to work, collaborate and communicate effectively in a dynamic enterprise software development environment.

What you will do while working with us:

Work with team members, UX and Product Management teams to design, develop, and test features that meet the business needs of our customers.
Jump into various complex code-bases, understand them quickly, and develop features and bug fixes in a fast-paced environment.
Help us evolve our platform to deliver features to customers faster and with fewer issues
Work with modern front-end web technologies such as React, Ember, Angular, Typescript, Elm, and Web Components
Contribute to our team-maintained continuous deployment pipeline
Foster an inclusive working environment where every team member is positioned for success
Learn and teach by participating in code reviews, direct collaboration, and open discussions
Exhibit thoroughness in evaluating all aspects of a solution including localization, licensing, scalability, memory management, bandwidth, latency, automated testing, security, and compliance.
Write and maintain unit, integration, and acceptance tests.
Stay current with industry developments and new trends.
Understand and comply with HIPAA security and privacy rules.
Adhere to Genesys Code of Business Conduct and Ethics.

About you:

5+ years of experience building web applications in JavaScript or similar languages.
Bachelor’s degree in Computer Science or relevant, proven industry experience

Excellent written and verbal communication skills
Excellent analytical and diagnostic skills
Resourceful and detail-oriented developer
Strong object-oriented analysis and design patterns experience
Ability to multi-task, prioritize, and be detail-oriented
Legally eligible to work in the U.S.

Some of the benefits of working with us:

An open time-off policy and management team that supports its use
The flexibility to work from home or remotely as needed
Working with a team committed to work-life balance
Annual budget for technical conferences and career development

#LI-AR1

#remote

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$106,050.00 - $208,050.00

Benefits: