Data Governance & Business Analyst - Hybrid (Atlanta, GA)

No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital’s vision and growth strategy. It’s how we stand out in our industry, it’s how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you.

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Summary:

The Data Governance & Business Analyst plays a critical role in advancing the organization’s data and CRM convergence strategy, with a strong focus on platform scalability, data quality, and user experience. This role will champion enterprise data governance strategy, focusing on Snowflake, metadata visibility, and data pipeline integration. This role sits at the intersection of business analysis, data governance, and platform enablement, ensuring that data, reporting, and CRM capabilities support current and future business needs across practices. This individual is responsible for gathering and translating business requirements into actionable deliverables while also defining and operationalizing data governance standards that ensure data consistency, compliance, and usability across platforms such as Dynamics 365, Salesforce, Snowflake, and enterprise integration pipelines. The role partners closely with other members of the Business Solutions Product Management team, delivery teams, data engineering, and cross functional stakeholders to proactively identify platform gaps, improve endtoend workflows, and reduce the need for reactive or short-term fixes.

Essential Duties and Responsibilities:

Business Analysis & Platform Enablement

• Facilitate cross functional workshops to elicit, refine, and prioritize business requirements related to CRM, data, reporting, and integrations.
• Document business processes, data flows, system interactions across Dynamics 365, Salesforce, and related platforms.
• Translate business needs into clear functional and technical requirements, user stories, and acceptance criteria.
• Support delivery teams throughout design, testing, and deployment to ensure solutions align with business intent.
• Participate in Agile ceremonies (standups, sprint planning, reviews, retrospectives, PI planning) and contribute to delivery tracking in Azure DevOps.
• Partner with stakeholders to define success metrics and ensure reporting and data solutions align with business goals.

Data Governance & Data Management

• Design and support scalable data governance frameworks that promote data quality, consistency, security, and compliance across the enterprise.
• Manage and contribute to governance activities within Snowflake, including data modeling, access controls, and quality monitoring.
• Leverage tools such as Atlan (or similar platforms) to improve metadata management, data lineage, and data discoverability.
• Define and maintain business glossaries, data dictionaries, lineage documentation, and governance standards.
• Monitor data quality metrics, identify issues, and coordinate remediation efforts with data engineering and business teams.
• Support regulatory and data privacy initiatives through strong governance and documentation practices.

Integration, Reporting & CRM Alignment

• Collaborate with data engineers to ensure governance is embedded in ETL/ELT pipelines, including those built with SSIS and Azure Data Factory.
• Support reporting and dashboard initiatives using Power BI, ensuring consistent, trusted, and well- governed data sources.
• Assist with CRM data and process alignment across Dynamics 365 and Salesforce, including referral workflows and cross practice collaboration.
• Identify opportunities for platform improvements, quick wins, and longer‑term enhancements that improve usability and operational efficiency.

Change Management & Enablement

• Provide training and support to data stewards and business users on governance tools and best practices.

• Act as a liaison between technical teams and business users, translating complex concepts into clear, actionable guidance.
• Advocate for sustainable, well governed solutions that minimize manual workarounds and rework.

Qualifications, Skills and Requirements:

• Strong analytical and problem solving skills with attention to detail.
• Excellent verbal and