Business Process Expert - Customer Engagement - Hybrid

Sartorius is seeking an individual with drive, and passion, to be part of the Business Process Management tream. We are looking for a Business Process Expert for the BPM Customer Engagement department at Sartorius Stedim North America Inc. In your position you will be responsible for the implementation of process improvement projects within the Marketing, Sales and Order Process Management teams. You will ensure process harmonization and the further development of our existing processes.

The job is full-time and can be done remotely on a daily basis as well as on site at the office in Bohemia.

What you will accomplish together with us:

• Analyze and optimize existing business processes against the background of strategic corporate goals
• Development and implementation of new business processes in cooperation with the various departments
• Responsible for setting up and implementing process optimization projects, including communication and coordination of the stakeholders involved
• Creation of process documentation and decision templates
• Support the introduction of process management tools and systems and contribute to the optimization of our existing system landscape
• Responsible for monitoring and evaluating process performance based on KPIs
• Advising and training employees rounds off your area of responsibility

What will convince us:

• Bachelor's degree in business administration, business informatics or a comparable qualification
• 3+ years of proven professional experience in project or process management or a comparable position
• Knowledge in the areas of sales and order process management
• Experience with Salesforce and/or SAP highly desirable  
• Sound know-how in the analysis and optimization of business processes as well as experience in specialist management roles
• Experience with process management tools, ideally backed up by relevant certifications (e.g. BPMN, Six Sigma, Lean Management).
• Experience working for an international company highly preferred
• Strong analytical and conceptual skills
• Excellent communication and presentation skills, as well as a structured way of working
• Identification with our core values: Sustainability, Openness, Enjoyment

*Travel requirement: potential for up to 30% domestic and international travel

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view equal employment opportunity posters provided by OFCCP here.

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