Area Leisure Sales Coordinator, Hawai'i

Company Description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) 
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

As the Area Leisure Sales Coordinator, you will support Regional Directors, Leisure Sales for Fairmont Kea Lani and Fairmont Orchid in all their administrative needs, is in charge of overall office organization, and prepares bi-weekly, monthly, quarterly and annual reports relating to Account Production. The coordinator also focuses on preparing and distributing all tour, wholesale and consortia contracts, addendums and special promotions. The coordinator arranges and conducts site inspections and FAMs and serves as a backup for Regional Director, Leisure Sales when they are out of office.

ABOUT FAIRMONT HAWAI’I RESORTS

• FAIRMONT KEA LANI: Hawai’i’s only all-suite and villa luxury resort (AAA Four Diamond) located along Maui’s coveted Wailea Coast features 413 spacious suites, 37 beach villas, over 45,000 sq. ft. of versatile indoor/outdoor event space and 22 acres of lush tropical gardens just steps away from the Pacific Ocean.
• FAIRMONT ORCHID: This AAA Four Diamond luxury resort nestled along Hawai’i Island’s pristine Kohala Coast offers 540 elegant guestrooms, eight outdoor areas featuring 76,000 sq. ft. of open air function space and 27 indoor meeting rooms, all nestled on 32 acres of beachfront property.

Hourly Rate:  $29.76

What you will do:

• Coordinate and support all aspects of sales administrative activities
• Prepare and distribute production reports
• Process contracts, addendums, promotions, etc. as required
• Arrange site inspections and FAMs including amenities, room reservations, dining and spa reservations, airport transfers and etc. and coordinate with the Operations team(s).
• Conduct site inspections for leisure clients
• Coordinate with other departments within the hotels to ensure the distribution of pertinent information such as contracts, addendums, site inspection forms, memos, etc. to all departments and maintain an orderly working environment
• Prepare collaterals and amenities as requested by Leisure Sales Managers
• Maintain an accurate supply of all Leisure Sales collaterals
• Coordinate sales trips and tradeshows for Leisure Sales Managers including shipping, airline, hotel and rental car reservations. 
• Liaise with clients in absence of Leisure Sales Managers
• As required, assist in Marketing & Content Management:
  • Helps prepare Corporate and hotel mandated reoccurring reports for submission prior to deadline for DOSMs of Fairmont Kea Lani and Fairmont Orchid
  • Helps prepare and support the month end and forecasting process for Fairmont Orchid for submission to DOSM and where needed and relevant to DOSM Fairmont Kea Lani
• Mail collateral, amenities, trip materials, etc. as requested
• Possess and share knowledge of Fairmont Kea Lani & Fairmont Orchid products including accommodation, dining, history and heritage, activities and local programming
• Actively participate in industry and hotel training programs
• Actively seek opportunities to improve systems and procedures
• Attend all Sales meetings and other meetings as required

Qualifications

Specific Job Knowledge, Skills and Abilities: 

• Must be able to speak, read, write and understand the English language.
• Must possess excellent communication skills, both verbal and written.
• Must have strong interpersonal and problem