Manager, Event Operations

Program Delivery & Workstream Leadership 

• Serve as a day-to-day operational project lead for Bentley’s flagship programs, including the User Conference and Year in Infrastructure Awards program. 

• Build and maintain integrated workback schedules, critical paths, and milestone plans across all phases of delivery. 

• Facilitate planning cadence, workstream meetings, readiness reviews, and issue-resolution forums that keep programs moving forward. 

• Coordinate accountability and follow-through across internal teams, agency partners, and stakeholders, helping ensure commitments are met and dependencies are proactively managed. 

• Identify risks, facilitate decisions, and escalate issues before they impact delivery. 

• Maintain visibility into cross-functional dependencies and ensure decisions, action items, and milestones remain on track throughout the event lifecycle. 

• Partner closely with the VP of Global Events to ensure strategic vision and experience objectives are translated into executable plans. 

Operational Readiness & Event Execution 

• Coordinate operational readiness across registration, housing, transportation, food and beverage, staffing, keynote, content, show floor, speaker logistics, executive programs, and onsite support workstreams. 

• Partner with Experience Design and Programming & Content Operations teams to ensure creative, content, and production requirements are translated into executable plans and delivered according to schedule. 

• Facilitate operational readiness reviews and support issue resolution across major workstreams in advance of critical milestones and onsite execution. 

• Provide onsite operational leadership during load-in, show operations, load-out, and post-event closeout activities. 

Agency & Partner Leadership 

• Serve as the day-to-day operational point of contact for agency and production partners. 

• Coordinate agency schedules, deliverables, and dependencies to ensure work progresses with clarity and accountability.