Talent Acquisition Specialist

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

Job Summary

At Zoro, we know our people are the heart of the company. We’re looking for a Talent Acquisition Specialist who will be responsible for helping create a hiring journey that feels seamless, welcoming, and set up for success.

In this role, you’ll make the hiring experience smooth and welcoming for candidates and hiring teams alike. You’ll track progress along the way providing steady support through each step of the hiring process — helping us stay organized and focused on bringing in great people.

This role will be based in Chicago and will require at least 2 days per week on site.

Duties and Responsibilities

• Lead full-cycle recruitment for non-exempt roles, partnering closely with hiring managers to define talent needs, craft sourcing strategies, and deliver diverse, qualified candidate pipelines
• Facilitate onboarding and orientation for exempt hires, ensuring seamless integration into Zoro while fostering early engagement and retention
• Enhance the candidate experience by streamlining the process from first interaction to offer acceptance, ensuring transparency, timeliness, and a welcoming candidate journey
• Drive employer branding and talent attraction strategies, partnering with Marketing and HR to design campaigns that showcase Zoro’s culture, support Wellhub partnership, and career opportunities
• Leverage recruiting data and tools to assess pipeline health, time-to-fill, and quality-of-hire, driving continuous improvement and accountability in the hiring process
• Perform sourcing tasks as needed to help fill roles efficiently and bring in qualified candidates from diverse channels
• Support TA projects, backlog, and core process improvements using recruiting tools and data to identify opportunities for greater speed, clarity, and consistency

Qualifications

• 2+ years of experience in a talent acquisition or HR support role 
• Knowledge of HR and talent policies, programs, and processes
• Strong attention to detail with excellent organizational skills — able to manage multiple tasks independently
• A high sense of urgency, strong work ethic, and comfort navigating ambiguity in a fast-paced environment
• Exceptional interpersonal skills with the ability to build strong relationships with candidates, colleagues, and business partners
• Experience with an applicant tracking system (Greenhouse preferred) and working knowledge of onboarding or HRIS systems
• A customer-obsessed mindset. You anticipate needs and make it easier for others to do their best work
• A continuous improvement lens — you're not afraid to suggest what could be better
• Degree in Human Resources, Business, or a related field (preferred)

Total Rewards

Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar,