We are thrilled to share this fantastic opportunity for a student to join our Hilton Worldwide Sales (HWS) support team on a 12-month placement, specifically in the Global Request for Proposal (RFP) team. In this role you will support the team as they focus on evolving into the most sought-after partners in hospitality by freeing up seller's time, driving efficiency and governance to maximize performance and achieve results. This placement is ideally suited to a student with a passion for finding efficiencies and an interest in Sales.  

From day one, you will be fully integrated into Team Hilton. Our placements offer vast exposure and opportunities, including networking with senior executives, involvement in regional conferences and for some, international travel.  

Based in our Glasgow Corporate Office, you will be part of a cohort of around 10 interns and take part in regular connect meetings and feedback sessions designed to support your development. You will benefit from our social area, including a table tennis and pool table. We have good transport links, just a five-minute walk from Central & Queen Street Train Stations, and Buchanan Street Subway.    

The Opportunity  
The HWS Support Team works alongside Hilton Worldwide Sales to ensure that the business needs of sales, hotels and customers are being met. HWS Support strives to be the best-in-class sales support organisation in hospitality by enabling the sales process, driving efficiency & automation and governance to maximize customer performance and results globally.  

We are looking for an enthusiastic, curious, and innovative intern with a dream to think beyond the day-to-day and envision what could be.  

You will be an integral part of the Request for Proposal (RFP) team within HWS Support, coordinating the administrative, auditing, reporting, lead management, and RFP management efforts and processes of Hilton Sales’ teams. You will be working alongside the Automation team who are a key component of HWS Support. They work to identify and create automation solutions for process efficiencies and workarounds to system limitations, with an aim to increase speed to market and reduce manual workload.  

Some of the more specific responsibilities you may undertake are detailed as follows:  

• Help deliver enhanced/ new processes and technical solutions to meet the needs of the business as part of the yearly HWS Global Strategy review.
• Partner with HWS for the launch of globally managed transient RFPs, including renegotiations, client decisions and audits.
• Review account requirements/strategies and identify any potential issues and risks and present alternatives for alleviating or resolving them.
• Work as the dedicated follow-up for accounts and account owners, as well as support for both customers and hotels.
• Support the creation of training programmes and the management of materials for HWS and Hotel Partners.
• Represent HWS and RFP Support where required to grow Internal and External Customer relationships.
• Strong problem prevention, solving and resolution skills from both analytical and conceptual opportunities.
• Project coordination and analyses.
• You will immerse and familiarise yourself with processes across all segments and brands with HWS Support, in addition to RFP Transient also Project, Leisure, Perm, Gov