Associate Director of Counseling & Psychological Services

Job Type Full-time Description

At Saint Mary’s College (SMC) of California, we inspire minds, engage with the world, and create opportunities for students to find their lives transformed. Founded in 1863, the University is proud of our Lasallian heritage and how it fuels teaching and learning in an inclusive and wonderfully diverse community. SMC is proud to be designated as an Hispanic Serving Institute, as well as an Asian American and Native American Pacific Islander-Serving Institution by The U.S. Department of Education.

Reporting to the Director of Counseling and Psychological Services (CAPS), the Associate Director of Counseling & Psychological Services is responsible for managing the operations and provision of clinical services at CAPS and providing supportive, culturally affirming counseling services to undergraduate and graduate students.  The position works closely with the Director of CAPS to provide leadership in setting agency policy, allocating resources, planning for future long/short term needs, and managing the efficient operations of CAPS.  The role includes setting clinical policy and procedures, maintaining quality assurance and an internal chart review system, monitoring utilization trends, and providing oversight of clinicians' caseload assignments and productivity.  This position also provides clinical and operational supervision and training to licensed and unlicensed clinical staff, including practicum trainees, on issues relevant to clinical services.     

CAPS is committed to a respectful understanding and honoring of the social, emotional and cultural contexts represented by each student. CAPS provides SMC undergraduate and graduate students with short-term individual, couples, and group counseling, as well as crisis intervention, prevention-oriented outreach and educational presentations, consultation and training. It is staffed by licensed and pre-licensed clinicians and includes a practicum training program for pre-licensed master’s level counseling trainees.  

CAPS is a member of the Division of Student Life, which accompanies students on their academic and co-curricular journey at Saint Mary's. The Division creates a sense of belonging, offers participatory opportunities, and encourages students to contribute back their talents. CAPS regularly collaborates with other areas in the division to provide programming that promote students' campus experiences, wellness, and engagement.

Responsibilities

1.  MANAGING CLINICAL SERVICES AND OPERATIONS:

Works closely with the Director to provide direction and coordination of clinical services to meet best practice standards, and to maintain culturally competent and innovative practices in order to meet client needs.

Monitors utilization trends to ensure timely services, to anticipate changing clinical needs/demands, and to develop innovative and alternative services as needed to support these needs. 

Works with the Director to develop and maintain internal quality assurance, peer chart review system. 

Oversees clinical functions (e.g., initial paperwork, appointment scheduling) of the reception area.

Meets regularly with clinical staff to review client caseload, to assign cases, and to monitor clinician productivity. 

Develops, maintains and monitors the infrastructure for the center's clinical system (e.g., intake, urgent coverage and procedures).

Evaluates and monitors treatment outcomes and clinical services provided by CAPS. Oversees client satisfaction survey.

Manage CAPS's electronic record system (Titanium), including maintaining the accurate collection of records and statistics to provide information for decision making.

Fields and responds to calls from concerned staff, faculty, parents, and students.

Prepares clinical service delivery reports as needed. 

2.  PROVISION OF CLINICAL SERVICES:  

Provides individual and group therapy, primarily using an integrative relational and culturally affirming psychodynamic orientation, intake evaluations, and mandated assessments to students. 

Provides crisis intervention and participates in Clinician of the Day rotation.  

Provides post intervention services following student crises. Maintains timely and competent record keeping. 

 

3.  TRAINING AND SUPERVISION:  

Along with other clinical supervisors, provides clinical supervision and consultation to CAPS practicum trainees.  

Oversees the timely and appropriate record keeping of supervisees. 

Participates in the completion of evaluations and annual search for practicum trainees. Participates in weekly case conference and/or seminar. 

4.  ADMINISTRATIVE:   

Assumes administrative and supervisory responsibilities for CAPS in the Director's absence. 

Works closely with the Director of